Jonathan Nunez De Vargas
Laureldale
Summary
Well-qualified Spanish Interpreter with 4 years of experience in interpretation settings. Easily translates conversations and maintains original meaning. Personable and professional with focus on providing accurate translations for diverse projects.
Overview
9
9
years of professional experience
Work History
Spanish Interpreter
Globo Language Solutions
12.2022 - 02.2024
- Enhanced communication by accurately interpreting and translating complex legal documents for Spanish-speaking clients.
- Managed approximately 20 incoming calls
Customer Service Representative
Allstate
11.2021 - 10.2022
- Assisted customers by providing guidance and addressing their specific needs and issues
- Handled more than 35 customer calls daily, ensuring short wait times
Spanish Interpreter (In Person)
Royal Prestige
05.2019 - 03.2021
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.'
Customer Service Representative, BBW
Liveops
03.2016 - 07.2019
- Acquired practical experience in addressing various workplace challenges
- Showed high initiative and creativity in solving problems
- Managed and resolved over 50 customer complaints each month
Bartender
Cockatoo Portuguese Restaurant
01.2015 - 01.2016
- Managed high-volume cash register, processing average of 150 transactions per shift with 100% accuracy.
- Handled customer inquiries and resolved issues, maintaining customer satisfaction rating of over 95%.
Education
No Degree - Language Interpretation And Translation
Coursera
Spanish For Medical Interpretation2015
Bachelor of Arts - Spanish For Medical Interpretation
Technological University of Santiago
Santiago De Los Caballeros, Dominican Republic02.2014
Skills
- Simultaneous and Consecutive Interpretation
- Customer service expertise
- Microsoft Office Suite (Word, PowerPoint, Excel)
- Multi-line Phone Handling
- Complaint Resolution
- Remote Interpretation Tools
- Customer Service Skills (Remote and In-Person)
Languages
Spanish, English
Native language
French
Intermediate
B1
Spanish
Proficient
C2
English
Proficient
C2
Timeline
Spanish Interpreter
Globo Language Solutions
12.2022 - 02.2024
Customer Service Representative
Allstate
11.2021 - 10.2022
Spanish Interpreter (In Person)
Royal Prestige
05.2019 - 03.2021
Customer Service Representative, BBW
Liveops
03.2016 - 07.2019
Bartender
Cockatoo Portuguese Restaurant
01.2015 - 01.2016
No Degree - Language Interpretation And Translation
Coursera
Bachelor of Arts - Spanish For Medical Interpretation
Technological University of Santiago
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