Jonelle Haynie
Hermitage
Summary
Results-driven wellness professional with a strong background in health promotion and team collaboration. Successfully developed and implemented wellness programs that improved resident satisfaction and engagement, while ensuring compliance with health regulations.
Overview
9
9
years of professional experience
Work History
Wellness Director
Embassy Healthcare
Mercer, PA
03.2025 - Current
- Developed and implemented wellness programs to enhance resident health and satisfaction.
- Collaborated with healthcare professionals to create individualized care plans for residents.
- Monitored and evaluated program effectiveness, ensuring compliance with health regulations.
- Facilitated wellness workshops and activities promoting physical and mental well-being.
- Assisted in training staff on wellness initiatives and best practices for resident care.
- Collected feedback from residents to improve program offerings and address needs.
- Promoted community engagement through partnerships with local health organizations.
- Managed scheduling of wellness events, optimizing resources for maximum participation.
- Developed and maintained positive relationships with community members, businesses and vendors to build trust and rapport.
Personal Care Aministrator
Quality Life Services
Mercer, PA
07.2017 - 02.2024
- Oversaw daily administrative operations to ensure smooth workflow across departments.
- Developed and implemented efficient filing systems for improved document retrieval.
- Coordinated staff schedules, optimizing resource allocation for departmental needs.
- Managed vendor relationships, negotiating contracts to enhance service delivery quality.
- Streamlined communication channels between teams, fostering collaboration and information sharing.
- Evaluated existing processes, identifying areas for improvement and implementing best practices.
- Mentored junior staff, providing guidance on project management and task prioritization.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Improved employee productivity with effective time management strategies for daily tasks.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
Education
Associate of Science - LPN
Mercer County Career Center
Mercer, PA01-2017
Skills
- Mindfulness techniques
- Health promotion
- Mental health support
- Physical fitness expertise
- Wellness coaching
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- CPR certification
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Relationship building
- Team building
- Self motivation
- Interpersonal skills
- Conflict resolution
Accomplishments
Was nominated for 40 under 40 Professionals in Mercer County and awarded certification.
Timeline
Wellness Director
Embassy Healthcare
03.2025 - Current
Personal Care Aministrator
Quality Life Services
07.2017 - 02.2024
Associate of Science - LPN
Mercer County Career Center