Joni Steratore

• Collaborated with cross-functional teams to address challenges related to patient access operations, fostering an environment of continuous improvement and innovation.
• Reduced wait times for patients with effective resource management and staff allocation strategies.
• Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
• Communicated with patients, ensuring that medical information was kept private.

• Promoted to Associate Director in 2018, after 5 years of employment.
• Manage territory consisting of four states: PA MD OH WV
• Adaptable and versatile in everchanging landscape
• Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Prioritized tasks and projects to meet tight deadlines.
• Demonstrated consistent track record of overachieving sales quotas, exceeded goals each year.
• Built and maintained positive relationships with all members of organization.
• Excellent reputation with patients, medical staff and stakeholders

• Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Handled customer relations issues, enabling quick resolution and client satisfaction.
• Identified opportunities for growth within Mid Atlantic territory and collaborated with sales teams to reach sales goal despite extremely challenging managed care landscape
• Resolved customer issues quickly and managed five states to increase sales and meet quotas.
• Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.

Achievements and Awards

2017 Vice President Club Award Winner

• Developed and delivered engaging sales presentations to convey product benefits.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
• Surpassed sales objectives several consecutive years by cultivating productive client partnerships.
• Trained and mentored new sales representatives.
• Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
• Exceeded goals for new accounts in single sales cycle.

• Executed local, regional and national marketing and branding initiatives to drive sales within existing and prospective accounts.
• Launched 4 new products: Lipitor, Vesicare, Rezulin, Femhrt
• Achieved sales goals and service targets by cultivating and securing new customer relationships.