Jonathan Stahura
Operations Director
Moon Township,PA
Summary
Results-driven and technically-savvy Operations Director with a progressive career in technology. Proven track record of delivering continuous process improvements to drive quality and efficiency. Motivating and respectful leader known for building and managing loyal, high-performance teams. Offering excellent communication, interpersonal and decision-making skills. Thriving in high-pressure environments.
Overview
19
19
years of professional experience
Work History
Operations Director (IT/Facilities/Customer Serv)
SmithMicro Software
3 2023 - Current
- Developed and implemented technical application support and information technology policies and procedures that advanced investment needs, outcomes and performance measurements to balance continuous innovation with responsible risk-taking.
- Improved company revenue by collaborating with marketing, sales and service departments.
- Cultivated highly-regarded technology services organization that sustained culture of respect, collective pride and individual and group professional development.
- Documented and analyzed processes and procedures and adhered to regulatory guidance.
- Stayed abreast of technology advancements, emerging standards and IS regulations to meet strategic technology goals.
VP and President of MASA Non-Profit (501(c))
Moon Area Soccer Association
01.2021 - Current
- Oversaw program development, implementation, and evaluation to meet community needs.
- Led team of board members and volunteers, overseeing all organizational activities and ensuring alignment with association's mission and goals.
- Managed day-to-day operations, ensuring efficient and effective program delivery.
Senior IT Manager
SmithMicro Software
08.2021 - 02.2023
- Managed global IT team of IT Professionals
- Identified cost improvement changes and cost savings plans to increase company savings.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Recommended and implemented successful strategies to maximize revenue.
- Maintained company-wide compliance with industry standards.
- Coordinated projects, defined scope and managed milestones.
Network Operations Manager
Mitsubishi Electric Power Products, Inc. Corporate
10.2016 - 08.2021
- Manage all IT infrastructure projects and ensure coordination with other departments as required.
- Managed Network Operating Center (NOC) including staff supervision, technical infrastructure and server performance.
- Lead and develop IT Helpdesk support team and create processes and procedures to keep users feeling connected and empowered.
- Ensure development and maintenance of hardware and software solutions by leading or participating in projects that increase effectiveness, security, and availability of networked systems.
- Develop and maintain relationships with external system providers and consultants to ensure maximum value, response time, availability, and support for systems.
Database Administrator / Programmer
Mitsubishi Electric Power Products, Inc. Corporate
08.2012 - 01.2016
Systems Architect
Mitsubishi Electric Power Products, Inc
10.2011 - 01.2012
Systems Specialist
Mitsubishi Electric Power Products, Inc
04.2007 - 01.2011
Sr. IT Support Technician
Mitsubishi Electric Power Products, Inc. Corporate
01.2006 - 01.2007
Education
Bachelor of Science degree - Technical Management
Devry University
Pittsburgh, PAAssociate Degree - Computer Programming, programming
Butler County Community College
Butler, PaAssociate degree - Network/PC Specialist, networking and PC repair
Butler County Community College
Butler, PaSkills
- Strategic planning and execution
Teamwork
Analytical skills
Good listening skills
Network infrastructure
Network security
Cloud services
Collaboration
Project Management
Training & Development
Tactical planning
Timeline
Senior IT Manager
SmithMicro Software
08.2021 - 02.2023
VP and President of MASA Non-Profit (501(c))
Moon Area Soccer Association
01.2021 - Current
Network Operations Manager
Mitsubishi Electric Power Products, Inc. Corporate
10.2016 - 08.2021
Database Administrator / Programmer
Mitsubishi Electric Power Products, Inc. Corporate
08.2012 - 01.2016
Systems Architect
Mitsubishi Electric Power Products, Inc
10.2011 - 01.2012
Systems Specialist
Mitsubishi Electric Power Products, Inc
04.2007 - 01.2011
Sr. IT Support Technician
Mitsubishi Electric Power Products, Inc. Corporate
01.2006 - 01.2007
Operations Director (IT/Facilities/Customer Serv)
SmithMicro Software
3 2023 - Current
Bachelor of Science degree - Technical Management
Devry University
Associate Degree - Computer Programming, programming
Butler County Community College
Associate degree - Network/PC Specialist, networking and PC repair
Butler County Community College
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