Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jontae Dungee

Norristown

Summary

Versatile and diligent, with a proven track record at Giant Food Stores, I excel in customer service and operational efficiency. Skilled in equipment operation and relationship building, I significantly contributed to a positive shopping environment, ensuring customer satisfaction and loyalty. My ability to adapt and master new skills promises to be an asset in any dynamic work setting.

Overview

4
4
years of professional experience

Work History

Utility Worker

Shannondale Nursing Home
01.2023 - Current

I did mostly all the cleaning in the kitchen, I picked up packages and restocked the storage room with supplies and food. I sometimes helped with the residents by helping getting them their food and taking orders.

Cashier

Giant Food Stores
05.2022 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Cashier

Weis
04.2021 - 03.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

Bachelor - Accounting

Montgomery County Community College
Blue Bell, PA

Skills

  • Power tool operation
  • Grounds maintenance
  • Heavy equipment operation
  • Equipment operation
  • Cleaning procedures
  • Safety compliance
  • Pressure washing
  • Supply restocking
  • Loading and unloading procedures
  • Packaging assistance
  • Heavy lifting
  • Clear communication
  • Willing to learn
  • Relationship building
  • Critical thinking

Timeline

Utility Worker

Shannondale Nursing Home
01.2023 - Current

Cashier

Giant Food Stores
05.2022 - 08.2023

Cashier

Weis
04.2021 - 03.2023

Bachelor - Accounting

Montgomery County Community College
Jontae Dungee