Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Personal
References
Timeline
Generic

Jordan A Cruz

1264 Blackberry Road

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Steward

Merchant Marine
Piney Point
04.2024 - Current
  • Maintained a clean, safe, and organized work environment.
  • Followed all company guidelines related to food safety standards during meal preparation.
  • Inspected equipment for proper functioning prior to use each day.
  • Stocked supplies such as food items in refrigerators, freezers, cupboards.
  • Assisted cooks with preparing ingredients for meals or snacks.
  • Implemented food safety protocols to minimize risks of contamination.
  • Assisted in the preparation of basic food items under the guidance of kitchen staff.
  • Cleaned equipment used in kitchen operations such as ovens, grills, fryers.

Freight Handler

Fed Ex Freight
Pocono Summit
02.2021 - 08.2023
  • Ensured that all safety regulations were followed when handling hazardous materials or chemicals during loading and unloading operations.
  • Loaded and unloaded freight from trucks using a forklift, pallet jacks, and hand trucks.
  • Communicated with carriers concerning pick-up times and routes for deliveries.
  • Verified accuracy of product codes before loading into containers or vehicles.
  • Identified damaged products during unloading process and reported them immediately.
  • Followed safety procedures when handling hazardous materials.

Head Server

IPic Theaters
Dobbs Ferry
03.2018 - 01.2021
  • Assigned duties to servers and monitored their performance.
  • Greeted guests, provided menus and answered questions regarding menu items.
  • Provided guidance to servers on proper etiquette when dealing with customers.
  • Developed training materials for new employees on restaurant policies, procedures, and standards.
  • Scheduled shifts for servers based on customer traffic patterns and forecasted needs.
  • Coordinated food delivery from kitchen to ensure accuracy of order placement and timeliness of service.
  • Conducted regular staff meetings to discuss changes in policy and procedures or other relevant topics.

Education

High School Diploma -

Pocono Mountain West Highschool
Pocono Summit, PA
09-2016

Skills

  • Food safety
  • Equipment inspection
  • Inventory management
  • Meal preparation
  • Customer service
  • Hazardous material handling
  • Team leadership
  • Staff training
  • Problem solving
  • Effective communication
  • Time management
  • Attention to detail
  • Multitasking Abilities
  • Remote office availability
  • [Equipment] operation
  • Critical thinking

Affiliations

  • Snowboarding instructor
  • Assistant Baseball coach

Certification

  • Serve Safe certified
  • Galley Operations
  • Tank ship Familiarization DL(Tanker cargo operations)
  • Tank ship Familiarization LG(Liquefied Gas)
  • Basic Fire fighting
  • First AID, CPR &AED

Languages

Spanish
Limited
English
Native/ Bilingual

Personal

The way I carry myself matters deeply to me. My pride stems from always striving to be the best version of myself—whether through my appearance or the emotional and mental impact I leave on others. I believe the effort you put into any task reflects the kind of person you are—or aim to be. Coming from a hardworking family, I was raised with the mindset that excellence should be pursued in everything you do, regardless of your role in life. When you're fully engaged in what you're doing, your mind doesn't wander—because presence and purpose go hand in hand.

References

References available upon request.

Timeline

Steward

Merchant Marine
04.2024 - Current

Freight Handler

Fed Ex Freight
02.2021 - 08.2023

Head Server

IPic Theaters
03.2018 - 01.2021

High School Diploma -

Pocono Mountain West Highschool
Jordan A Cruz