Jordan Barack Fleetwood-Mack
Breinigsville
Summary
Business and education professional with a strong background in curriculum design and project-based learning. Expertise in enhancing student engagement and developing instructional methods that align with post-secondary education and career readiness. Proven track record in fostering leadership and collaboration to improve academic outcomes. Dedicated to preparing future-ready students through practical applications of business and technology.
Overview
13
13
years of professional experience
Work History
Business Technology Teacher (ASD)
Bridgeview Academy
Allentown
10.2023 - Current
- Designed engaging curriculum in business and technology, emphasizing career readiness and real-world applications.
- Developed and implemented curriculum aligned with state standards and workforce objectives.
- Prepared students for post-secondary education and business careers through practical instruction methods, equipping them with relevant skills and knowledge.
- Fostered leadership professionalism and entrepreneurial thinking through project-based learning initiatives, enhancing student engagement and skill application.
- Supported student achievement through mentorship, classroom management, and academic planning strategies.
- Collaborated with faculty and administration to enhance school initiatives, positively impacting student performance and school culture.
Administrative Support Coordinator (Graduate)
Penn State
02.2022 - 08.2023
- Coordinated executive calendars and meetings for department leadership, enhancing communication and streamlining administrative processes.
- Managed daily administrative operations, ensuring alignment with departmental priorities and timely completion of tasks.
- Liaised with students, faculty, staff, and graduate administration to resolve complex issues efficiently.
- Oversaw hiring, onboarding, training, and evaluation of assigned support staff.
- Supported recruitment efforts and graduate program development in compliance with university policies.
- Managed budget approvals and financial transactions to ensure fiscal accountability.
District Sales Manager
ADP
10.2019 - 01.2022
- Consistently exceeded sales goals through effective cross-selling of payroll, HR, and business solutions.
- Executed strategic territory sales plans, resulting in significant new business generation and increased revenue.
- Cultivated relationships with executives, business owners, and key decision-makers to enhance collaboration and drive strategic initiatives.
- Enhanced client retention by strengthening partnerships and implementing consultative relationship management.
Senior Sales Consultant
Enterprise
01.2018 - 09.2019
- Developed sales strategies that enhanced warranty sales, improved customer retention, and boosted revenue performance.
- Identified market opportunities to drive sales growth and expand customer relationships.
- Managed and mentored consultants in complex sales processes and customer negotiations to enhance team effectiveness.
- Delivered customer service through solution-based selling and effective client relationship management, fostering long-term client loyalty.
Direct Sales Manager
AT&T
06.2015 - 09.2019
- Executed strategic sales initiatives and provided leadership coaching, contributing to revenue growth.
- Implemented targeted marketing strategies and sales initiatives to successfully attract new customers.
- Supervised and trained sales representatives in customer service account management and product knowledge to enhance team effectiveness.
- Managed high-volume customer interactions to ensure service excellence and effective issue resolution.
Administrative Assistant (Student Activities)
Penn State University
State College
08.2013 - 11.2017
- Coordinated administrative operations for student activities office to enhance efficiency.
- Managed building usage requests and processed financial deposits for campus organizations.
- Assisted with scheduling, mailings, postings, and front desk operations to support daily functions.
Senior College Advisor (Manager)
Apple
08.2013 - 05.2017
- Supported system rollouts and technology integration initiatives with IT Service Center teams.
- Assisted in implementing Macintosh systems with enterprise environments.
- Managed technical support requests and improved operational efficiency through strategic problem-solving.
- Supervised communication workflows and recommended solutions for system and software improvements.
Education
MBA - Business, Computers, Information, Technology
Indiana University of Pennsylvania
Indiana, PA05-2027
Bachelor of Arts - Telecommunications, Business & Entrepreneurship
Penn State
University Park05-2017
Skills
- Curriculum Development
- Student Engagement
- Classroom Management
- Educational LMS Platforms
- Project/Time Management
- Microsoft Office 365/Excel
- CRM/Salesforce
- Graduate Program Management System
- POS/Degree Audits
- Result-Driven Management
- Business Development/Management
- Entrepreneurship Education
- Leadership Development
- Strategic Planning
- Strategic Thinking
- Conflict Resolution
- Delegation
- Teamwork
- Communication & Collaboration
- Marketing & Sales
- Administrative Operations
- Task Prioritization
- POS/Degree Audits
Hobbies and Interests
- Fashion Marketing Experience
- Modeling Experience
- Styling Experience
- Track and Field Athlete
- Sports Coaching
- DJ Mentoring/Workshops
Clubs And Activities
- 21st Century After-School Mentoring Program 8/2023-Present
- Disc Jockey Experience 12/25-Present
- PENN STATE TRACK & FIELD, Collegiate Athlete, 08/2013, 05/2017
- National Association for the Advancement of Colored People, Member, 08/2013, 05/2017
- Black Student Union, Member, 08/2013, 05/2017
- Martin Luther King Community Service, Mentor, 08/2013, 05/2017
Timeline
Business Technology Teacher (ASD)
Bridgeview Academy
10.2023 - Current
Administrative Support Coordinator (Graduate)
Penn State
02.2022 - 08.2023
District Sales Manager
ADP
10.2019 - 01.2022
Senior Sales Consultant
Enterprise
01.2018 - 09.2019
Direct Sales Manager
AT&T
06.2015 - 09.2019
Administrative Assistant (Student Activities)
Penn State University
08.2013 - 11.2017
Senior College Advisor (Manager)
Apple
08.2013 - 05.2017
MBA - Business, Computers, Information, Technology
Indiana University of Pennsylvania
Bachelor of Arts - Telecommunications, Business & Entrepreneurship
Penn State