Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
6
6
years of professional experience
Work History
Kennel Technician at Waggin' Tails Pet Camp
Emily Botterbusch
09.2024 - Current
Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
Enhanced animal socialization skills through daily interaction and playtime activities.
Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
Mixed and administered special food formulas to individual animals based on unique dietary needs.
Shift Leader at Rita's Italian Ice
Angela Zimmerman
08.2019 - 08.2024
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Completed cash and credit card transactions accurately
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Enforced company policies and regulations with employees.
Crew Member at Monique's Bakery
Monica Beiler
12.2022 - 08.2023
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Collaborated with team members to complete orders.
Worked well with teammates and accepted coaching from management team.
Kept food preparation area, equipment, and utensils clean and sanitary.
Treat Team Member at Rita's Italian Ice
Angela Zimmerman
03.2019 - 08.2019
Implemented successful strategies for reducing waste by effectively managing portion sizes and ingredient usage.
Assisted in inventory management tasks, including tracking stock levels and placing orders for necessary supplies.
Prepared high-quality treats with attention to detail, ensuring consistent taste and presentation.
Provided excellent customer service by addressing concerns and resolving issues promptly, ensuring repeat business from satisfied patrons.
Education
No Degree - Forensic Science
Penn State Harrisburg
Middletown, PA
05-2027
Skills
Patience and resilience
Animal handling expertise
Care monitoring
Canine behavior
Attention to detail
Teamwork and collaboration
Multitasking Abilities
Customer service
Honest and dependable
Critical thinking
Timeline
Kennel Technician at Waggin' Tails Pet Camp
Emily Botterbusch
09.2024 - Current
Crew Member at Monique's Bakery
Monica Beiler
12.2022 - 08.2023
Shift Leader at Rita's Italian Ice
Angela Zimmerman
08.2019 - 08.2024
Treat Team Member at Rita's Italian Ice
Angela Zimmerman
03.2019 - 08.2019
No Degree - Forensic Science
Penn State Harrisburg
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