Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Jordan Zhang

Mechanicsburg

Summary

Dedicated team member with strong skills in customer service, problem resolution, and cash handling. Proven ability to maintain cleanliness and efficiently process transactions, contributing to a positive customer experience.

Overview

4
4
years of professional experience

Work History

QSR Team Member

China Garden
Mechanicsburg
10.2021 - 08.2025
  • Streamlined daily operations while assisting team members with customer service tasks.
  • Maintained product displays, ensuring a clean and organized store environment.
  • Operated dishwashing equipment, guaranteeing cleanliness and sanitation of all dishes.
  • Loaded and unloaded dishwashers, hand-washing large pots and frequently used items.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Resolved customer inquiries and issues to deliver exceptional service.
  • Balanced cash drawer accurately at shift end, maintaining register integrity.
  • Disinfected high-touch surfaces to ensure a hygienic environment for staff and visitors.

Education

High School Diploma -

Mechanicsburg Area Senior Highschool
Mechanicsburg, PA
06-2025

Skills

  • Task prioritization
  • Area and facility cleaning
  • Flexible schedule
  • Money handling
  • Time management
  • Problem resolution
  • Point-of-sale systems
  • Cash handling
  • Customer service
  • Team collaboration
  • Fluent in Chinese
  • Lift 200 pounds
  • Teamwork
  • Advanced Chinese ability
  • Positive attitude
  • Willingness to learn
  • Following instructions
  • Training and mentoring

Languages

Chinese (Mandarin)
Native/ Bilingual

Accomplishments

  • Varsity Football ending with a 11-1 season
  • President of Chess Club
  • 2 years Honor Society
  • 3.9 Overall GPA

Timeline

QSR Team Member

China Garden
10.2021 - 08.2025

High School Diploma -

Mechanicsburg Area Senior Highschool

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Jordan Zhang