Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jordon Raikes

Jordon Raikes

Shippensburg

Summary

Dynamic leader with extensive experience at Wal-Mart Supercenter, excelling in inventory management and team building. Successfully mentored over 35 associates, driving promotions and enhancing customer service. Proven track record in data analysis, recovering over $300,000 through investigations, and executing strategies for optimal product presentation during peak sales events.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Overnight Stocking Coach

Wal-Mart Supercenter
Shippensburg
09.2021 - Current
  • Oversaw training initiatives for new team members focused on customer service excellence.
    Mentored over 35 associates, driving professional growth and development.
    Achieved promotion of over 10 associates into leadership positions, strengthening team dynamics.
  • Maintained accurate stock levels by conducting routine inventory audits.
    Collaborated with overnight management team to secure over $250,000 in merchandise in 2024.
  • Directed Black Friday events from 2021 to present, ensuring seamless operations.
    Maintained accurate inventory flow and storage for optimal product presentation during events.
    Oversaw product location and organization to enhance customer experience on Black Friday.
    Executed effective strategies to manage inventory accuracy and availability during peak sales.

Overnight Team Lead

Wal-Mart Supercenter
Mechanicsburg
05.2019 - 09.2020
  • Provided leadership and guidance to overnight team members.
  • Trained new employees on safety protocols, job duties, and customer service standards.
  • Identified opportunities for process improvements within the department and shift.
  • Maintained accurate records of all changes made to the current planograms.

Asset Protection Associate

Wal-Mart Supercenter
Carlisle
03.2013 - 04.2020
  • Investigated incidents and collected evidence to support thorough reporting.
    Authored detailed reports with actionable recommendations for corrective measures.
    Recovered over $300,000 during tenure through diligent investigations.
    Detained and prosecuted over 450 individuals based on collected evidence.
  • Cultivated relationships with local law enforcement agencies as necessary.
    Coordinated community functions with law enforcement to highlight positive contributions of Wal-Mart.
  • Ensured compliance with all applicable laws, regulations, policies, and procedures related to asset protection.

Education

Certificate - Excel Skills For Business

Macquarie University
Coursera
01-2025

High School Diploma -

James Buchanan
Mercersburg
06-2012

Skills

  • Microsoft Excel
  • Inventory management
  • Data analysis
  • Customer service
  • Team building
  • Employee training

Certification

  • CPR Certified

Timeline

Overnight Stocking Coach

Wal-Mart Supercenter
09.2021 - Current

Overnight Team Lead

Wal-Mart Supercenter
05.2019 - 09.2020

Asset Protection Associate

Wal-Mart Supercenter
03.2013 - 04.2020

Certificate - Excel Skills For Business

Macquarie University

High School Diploma -

James Buchanan

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