Jordon Smith
Mount Joy
Summary
Through my past work experience I have cultivated a wide ranging set of skills that have been focused on problem solving, efficiency and adaptability. Working directly and indirectly with clients, customers and suppliers has given me the skills to communicate clearly, allowing me to effectively convey any necessary information in a way that the receiving party can easily comprehend. I am also able to maintain a level head in situations that require flexibility or unforeseen changes, navigating with a calm and focused demeanor.
Overview
13
13
years of professional experience
Work History
Warehouse Director
Legacy Handcraft
Akron, PA
06.2021 - Current
- Oversaw daily warehouse operations such as monitoring and maintaining inventory and managing the fulfillment of customer orders, working directly with the warehouse team to put in place workflows that allowed for the achievement of faster fulfillment on all orders while maintaining accuracy.
- Streamlined logistics processes and optimized shipping schedules.
- Developed strong relationships with suppliers, fostering collaboration and open dialog to maintain consistent and accurate lead times.
- Made sure quality control checks on inventory were being were followed to the highest standard.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Troubleshooting errors and resolving concerns with customers and online shopping platforms.
Prepress Desktop Operator
Donnelley Financial Solutions Inc.
Lancaster, PA
09.2013 - 06.2021
- Prepared client documents to print correctly, adhering to print standards and procedures to ensure the highest quality results.
- Leveraged strong communication skills to provide clear explanations of technical concepts to non-technical personnel, such as customer service representatives and clients.
- Generated prepress proofs in digital or physical forms to approximate appearance of final printed piece.
- Collaborated on new ways to improve processes and increase productivity.
Education
Associate of Science - Graphic Design
The Art Institute of York Pennsylvania
York, PA05.2012
Skills
- Proficient with the Adobe programs InDesign, Illustrator and Photoshop and have experience with QuarkXPress
- Experience with warehouse management and shipping software including Shipstation, Shiphawk and Netsuite
Timeline
Warehouse Director
Legacy Handcraft
06.2021 - Current
Prepress Desktop Operator
Donnelley Financial Solutions Inc.
09.2013 - 06.2021
Associate of Science - Graphic Design
The Art Institute of York Pennsylvania