Jordon Young
Philadelphia
Summary
Dynamic Behavioral Health Technician with expertise in crisis intervention and emotional support at Children's Crisis Treatment Center. Proven ability in rapport building and conflict resolution, enhancing client well-being. Skilled in documenting behavioral progress and implementing safety plans, ensuring a secure environment for children impacted by trauma. Proficient in Microsoft Office applications.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Chlidren's Crisis Treatment Center
Philadelphia
05.2024 - Current
- Provided intensive behavioral health services for children impacted by early childhood trauma.
- Observed and documented behavioral progress, and utilized safety plans for crisis intervention.
- Completed an assessment under the supervision of a certified clinician.
- Built a foundation and rapport with clients gradually.
- Trained in de-escalation strategies, ensuring the safety and well-being of clients and staff.
- Collaborated on refining treatment goals, and implemented behavioral and emotional support for clients.
- Observed patients' behaviors during recreational activities and outings.
- Documented behavioral incidents to keep accurate records.
- Assisted with execution of client activities, support groups and field trips.
Child Care Assistant (seasonal)
Alphabet Academy Day Care Center
03.2020 - Current
- Supervised infants, toddlers, and pre-school children (ages 3 months- 4 years old)
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Logged information regarding naps, feedings and any medications administered.
- Organized the children's belongings and wrote daily reports on their progress throughout the days/weeks
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Desk Assistant
Cabrini University
10.2021 - 05.2022
- Provided coverage for residence hall hours during the evening and overnight
- Assisted in monitoring students and guests within multiple residence halls located on campus
- Attended professional development meetings
- Registered guests through online processing system
- Completed daily logs for management after each shift
Brand Associate
Old Navy
05.2019 - 06.2019
- Provided outstanding customer service to people
- Completed floorsets, filled floor, and rang up customers.
- Encouraged customers to invest in purchasing the store's credit card
- Communicated product information with confidence and educated consumers about company.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
Cashier/Crew Member
Dunkin' Donuts
07.2018 - 04.2019
- Thoroughly sanitized the store's restroom, tables, floors, counter tops, and exterior (outside)
- Greeted customers entering store and responded promptly to customer needs.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Volunteer
Epic Church Philadelphia
01.2017 - 01.2019
- Participated in being a service member for children (infants and preschoolers)
- Taught older children about religious doctrine in a kid friendly/enthusiastic manner
- Provided daily activities for children to take home as a task/individual assignment
- Served refreshments to church members and greeted new members with welcome cards
Volunteer
Philadelphia Community Youth Court
01.2016 - 01.2017
- Received educational classes on in this program about the Philadelphia Criminal Justice Court System
- Peer-mediated conflicts (for children) with the help of supervisors, staff, and faculty at schools in the Philadelphia School District
- Engaged in outreach community activities/workshops to promote anti-violence within the urban community of Philadelphia
- Briefly spoke at multiple events regarding advocacy for youth justice
Volunteer
Bethanna
01.2015 - 01.2016
- Participated in classes for financial literacy such as managing a budget and credit card information
- Collaborated in local youth activities such as bowling, sports, bingo, and other recreational things
Education
Bachelor of Arts - Psychology, Religious Studies
Cabrini University
Radnor, PA12.2023
HIGH SCHOOL DIPLOMA - Science, Technology, Engineering, And Math
PERFORMING ARTS CHARTER SCHOOL: A STRING THEORY HIGH SCHOOL
Vine, Philadelphia06.2019
Skills
- Information Technology Literacy (Word, Power Point, and Excel)
- Conflict resolution skills
- Team Collaboration
- Emotional Intelligence
- Social Skills Development
- Positive Reinforcement
- Rapport Building
- Youth Mentoring
- Child Safety
- Observing and Monitoring Behavior
- Active Listening
Certification
- Fire Safety Training Certificate, 05/01/22
- QPR Gatekeeper Certificate (Suicide Prevention), 11/01/23
- Trauma Informed Care Certificate, 12/01/23
Additional Information - References
- Amanda Fischer, Supervisor, 215-669-6495
- Roe Gallo, Supervisor, 215-669-3766
- Kirby Gaddis, Supervisor, 215-459-8236
- Nicholas Rademacher, Ph. D, Former Professor/Advisor, Nr725@cabrini.edu
Timeline
Behavioral Health Technician
Chlidren's Crisis Treatment Center
05.2024 - Current
Desk Assistant
Cabrini University
10.2021 - 05.2022
Child Care Assistant (seasonal)
Alphabet Academy Day Care Center
03.2020 - Current
Brand Associate
Old Navy
05.2019 - 06.2019
Cashier/Crew Member
Dunkin' Donuts
07.2018 - 04.2019
Volunteer
Epic Church Philadelphia
01.2017 - 01.2019
Volunteer
Philadelphia Community Youth Court
01.2016 - 01.2017
Volunteer
Bethanna
01.2015 - 01.2016
Bachelor of Arts - Psychology, Religious Studies
Cabrini University
HIGH SCHOOL DIPLOMA - Science, Technology, Engineering, And Math
PERFORMING ARTS CHARTER SCHOOL: A STRING THEORY HIGH SCHOOL
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