Jorganna Showers
Montgomery
Summary
Dependable court reporter with strong attention to detail. Skilled in generating accurate transcripts, ensuring clarity in legal documentation, and collaborating effectively with legal professionals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Court Reporter
Sargent’s Court Reporting Services
02.2020 - Current
- Generated accurate transcripts of court proceedings using advanced shorthand techniques.
- Collaborated with legal professionals to ensure clarity and precision in documentation.
- Reviewed transcriptions for accuracy in grammar, punctuation, and spelling.
- Recounted previously recorded information to provide reference for proposed question or subject matter.
- Improved court efficiency by accurately transcribing spoken words during legal proceedings and providing timely transcripts.
- Produced written transcripts of verbal communications.
Customer Service Representative
Sam’s Club
06.2018 - 02.2020
- Resolved customer inquiries by providing accurate product information and support.
- Managed returns and exchanges efficiently to enhance customer satisfaction.
- Guided new team members in operational procedures and customer service best practices.
- Collaborated with cross-functional teams to streamline service processes and improve response times.
Education
Bachelor of Arts - Political Science
Lycoming College
Williamsport05.2019
Skills
- Fast typing speed
- Dependability
- Active listener
- Active learning
- Public speaking expertise
- Editing and proofreading
- Pennsylvania certified notary public
- Attention to detail
- Verbal and written communication
Certification
- CNP - Certified Notary Public
Timeline
Court Reporter
Sargent’s Court Reporting Services
02.2020 - Current
Customer Service Representative
Sam’s Club
06.2018 - 02.2020
Bachelor of Arts - Political Science
Lycoming College