Jorge Barrios-Lao
Erie
Summary
Experienced with handling difficult situations involving customer, making sure everyone leaves happy. Can adapt and willing to adapt to new things, ready to learn things I may not know about so that I can do it to the best of my ability. Proven ability to maintain a calm and respectful staff including myself.
Overview
8
8
years of professional experience
Work History
Valet
UPMC Hamot Hospital
09.2024 - Current
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
- Provided punctual, polite valet services to uphold professional standards.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Fixing Problems that have to do with the gates not working properly
- Cash Boxes for deposits
- Helping Manage the team and their concerns
Veterans Workforce
Amazon
10.2023 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Loading Vans with packages for the day
- Proceeding to deliver packages in the van
Stocking and Merchandise
Walmart
09.2020 - 08.2023
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Unloading truck of store supplies
- Stocking merchandise
- Assisting customers find items throughout the store
- Customer service
Production Worker
Dominos's Pizza
08.2017 - 07.2020
- Operated food production equipment safely and responsibly for quality output.
- Complied with food storage and handling procedures for safe, hygienic operations.
- Supported overall facility cleanliness through adherence to strict cleaning schedules.
- Assisted in training new hires on best practices, equipment usage, and safety protocols for optimal performance within their roles.
- Managing staff of drivers, and staff on the inside
- Interviewed new employees
- Inventory, ingredient and dough orders
- Customer service
- Closing and opening store, counting money at closing time for deposits and driver credit card tips
- Delivering deposits to bank in the morning
Education
High School Diploma -
Cathedral Preparatory School
Erie, PA06-2019
Skills
- Customer service and support
- Customer communication
- Efficient work ethic
- Patience and composure
- Problem-solving
- Team collaboration
- Reliability and punctuality
- Multitasking and organization
- Multitasking proficiency
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Valet
UPMC Hamot Hospital
09.2024 - Current
Veterans Workforce
Amazon
10.2023 - 07.2024
Stocking and Merchandise
Walmart
09.2020 - 08.2023
Production Worker
Dominos's Pizza
08.2017 - 07.2020
High School Diploma -
Cathedral Preparatory School
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