Jorge Javier Guevara Valencia

• Provide advice and guidance to public officials and individuals on the rules and procedures related to public acts. legal-administrative jurisdiction of the institution.
• Respond to queries and provide information on legal-administrative issues subject to legal consideration.
• Develop studies, research and analysis of codes, laws, regulations, doctrines, legislation and other jurisprudence documents related to the institution.
• Examine the circumstances of the facts, related to the complaints, inquiries, claims and others affairs related to the institution.
• Prepare reports and technical working documents, according to the standards and techniques based on the needs.

a. Citizen Support Department

• Provide support to the users with their complaints
• Analyze immediate cases explained by user in order to provide technical-legal advisory
• Elaborate files for claims between private parties and public administration
• Mediate for different scenarios between private parties and public administration involving government institutions as required
• Liaison for operation support in Citizen Support inside of the Legal department

1. Junior Labor Consul - August 2011 - October 2012

• Provide accurate orientation to all users related to its obligations and rights according to the Labor Code and other labor laws.
• Develop and verify estimates of rights and labor benefits as per user requirement.
• Notify about citations to employers and employees for the correct attention, clarifications and solution of labor issues received on the office.

2. Conciliator - September 2012 - December 2015

• Guide and evaluate in a conciliatory way all the claims presented by employees against its employers finding a solution according to the legal procedure and good relations.
• Supervise drafting of conciliations acts resolving all individuals users claims.
• Approve direct agreement between the parties according to the legal framework.
• Keep record and control of all conciliation acts executed in this department
• Participate in conciliation procedures in different government institutions related ot labor rules and legal instances.

3. Judicial Secretary - January 2016 - October 2017

• Recognize cases of demand for incompliance of the Art 215 of the Labor Code.
• Read into clauses associated to Collective Labor Conventions or any other agreement under collective nature.
• Analyze and evaluate all the clauses of the Labor Code and rules applicable in Panama.
• Perform administrative procedures at the Ministry of Labor.
• Develop, negotiate and participate in labor collective agreements procedures interposed by labor unions or groups.
• Advise to employees and employers about the nature, effects and advantages of the collective contracts as its elaboration for different activities according to the law.