Summary
Overview
Work History
Education
Skills
Timeline
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Jose Ramirez-Martinez

Hanover

Summary

Results-oriented professional with a strong background in customer service and team collaboration. Demonstrated ability to handle customer complaints and engage with customers to ensure satisfaction. Proven track record of effectively leading teams and maintaining a clean and efficient work environment.

Overview

2
2
years of professional experience

Work History

Sales Representative

Victra Verizon Wireless
10.2024 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Expanded customer base through networking and relationship building.
  • Assisted guests by efficiently meeting their needs including upgrading/switching plans, purchasing new devices, or answering any questions related to Verizon.

Seasonal Grasskeeper and Landscaper

Waynesboro Country Club
07.2024 - 08.2024
  • Operated a variety of equipment including mowers, tractors, edgers, blowers, trimmers, hedge clippers, aerators and sprayers
  • Assisted coworkers with various tasks strengthening communication and teamwork skills

Team Member

Papa John's
02.2023 - 05.2024
  • Guided and led team members in the absence of other team leaders to ensure customer satisfaction and store efficiency
  • Prepared food while also adhering to food safety protocols and guidelines while maintaining a clean work space
  • Performed duties assigned by team leaders and managers in a quick and efficient manner
  • Developed strong customer connection and communication skills to work through even the toughest customer questions and problems

Team Member

Marshalls
11.2022 - 02.2023
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

High School Diploma -

Gettysburg Area High School
Gettysburg, PA
05.2024

Adams County Technical Institute
Gettysburg
05.2024

Skills

  • Bilingual (Native Spanish Speaker)
  • OSHA-10 Certification

Timeline

Sales Representative

Victra Verizon Wireless
10.2024 - Current

Seasonal Grasskeeper and Landscaper

Waynesboro Country Club
07.2024 - 08.2024

Team Member

Papa John's
02.2023 - 05.2024

Team Member

Marshalls
11.2022 - 02.2023

High School Diploma -

Gettysburg Area High School

Adams County Technical Institute

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Jose Ramirez-Martinez