Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Joselito Leonardo

Allentown

Summary

Detail-oriented Records Specialist and Office Clerk adept at coordinating digital and physical records for specific assignments. Highly organized and hardworking with a clear focus on maintaining efficient and accurate operations. Prepared to offer my experience and take on a challenging new role with your company.

Overview

4
4
years of professional experience

Work History

Line Cook

Anthony's Coal Fire Pizza
07.2024 - Current
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Prepared and cooked meals according to recipes and customer specifications.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Lead Behavioral Health Technician

Evolutions Treatment Center
03.2023 - 07.2024
  • 40 Hours/ Week
  • $41,600/Year
  • Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Conducted routine property searches on client's belongings and regular room searches.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Monitored patient behavior and immediately reported changes to supervising physician.
  • Implemented behavior modification strategies, resulting in improved client self-management and reduced disruptive behaviors.

Behavioral Health Technician

Galt Ocean Rehab Center
07.2022 - 02.2023
  • Learned to recognize behaviors associated with substance abuse and recognize signs of being under influence of alcohol or drugs.
  • Assisted with execution of client activities, support groups and field trips.
  • Documented behavioral incidents thoroughly to keep accurate records.
  • Completed daily client rounds and tracked client movements.
  • Developed and deepened relationships with fellow staff members to enhance team collaboration.
  • Performed searches of resident belongings prior to admissions and throughout stays.
  • Educated clients on important life skills, including housekeeping and food preparation.
  • Intervened in cases that warranted it, including when clients wished to leave facility against medical advice.
  • Counseled patients, discussed substance use and worked closely with individuals to identify positive and healthy life choices.
  • Handled various patient-oriented duties, including vital sign monitoring, medication administration and patient behavior assessments.
  • Kept facility clean, performed basic maintenance and restocked supplies to support program needs.

Transportation Coordinator

Holistix Treatment Centers
11.2021 - 06.2022

● Coordinating with company drivers to pick up clients from airports/local areas for admission/discharges.

● Coordinated with clients after assessments to book their flights.

● Using Call Tracking Metrics to talk and text with clients.

● Inputting information into salesforce and updating any information on a client's file.

● Speaking with clients daily to check in before their arrival date.

Behavioral Health Technician

Evolutions Treatment Center
03.2021 - 11.2021

● Provides or assists with providing direct patient care, diagnostic procedures and therapeutic interventions.

● Assist in the delivery of patient care as a team member by performing specific patient care tasks as directed by the RN in charge.

● Makes patient rounds according to policy and at the direction of the case manager.

● Assist patients with performing activities of daily living.

● Assist with patient, room or unit searches as requested by the case manager.

● Assist with stocking supplies and maintain a clean working environment.


Education

GED -

The Literacy Center
04.2016

Skills

    ● File/records maintenance

    ● Report generation

    ● General office functions

    ● Financial records

    ● Microsoft Excel expertise

    ● Client confidentiality

    ● Call Tracking Metrics Expertise

    ● Salesforce Expertise

    ● Medical Records

    ● Microsoft Word Expertise

Accomplishments

    Behavioral Health Technician Certification

    Office Proficiency Assessment & Certification – OPAC Numeric Filing, Alpha Filing, Basic Word, PowerPoint, Bank Deposit, Bank Reconciliation, Basic Excel, Basic Math & Petty Cash Customer Service Certification (NICS Philadelphia Region)

Timeline

Line Cook

Anthony's Coal Fire Pizza
07.2024 - Current

Lead Behavioral Health Technician

Evolutions Treatment Center
03.2023 - 07.2024

Behavioral Health Technician

Galt Ocean Rehab Center
07.2022 - 02.2023

Transportation Coordinator

Holistix Treatment Centers
11.2021 - 06.2022

Behavioral Health Technician

Evolutions Treatment Center
03.2021 - 11.2021

GED -

The Literacy Center
Joselito Leonardo