Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jose Maria Baptista Chacon

Hummelstown

Summary

Dedicated and detail-oriented professional looking to always take on new challenges. Committed to providing exceptional service and contributing to the success of a dynamic team. Eager to learn and grow in a fast-paced environment while providing exceptional service to customers.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Teller

Wells Fargo
11.2024 - Current
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Processed customer transactions promptly, minimizing wait times.

Tasker

DHL
05.2023 - 02.2025
  • Provide information and resolve issues with customers, carriers, and warehouse associates.
  • Utilize system screens to monitor and move workload through the system, work closely with operations to identify and eliminate overages, shorts and damages causing inventory issues.
  • Resolve data transmission failures/errors with customer IT and procurement teams in addition to interface with IT contacts in the event of system-related barriers.
  • Manage the scheduling of inbound carriers and the outbound shipping schedule by updating appropriate communication methods as well as communicating directly with the carrier(s) to ensure seamless physical and systematic transactions. Oversee exchange of parcel shipments from shipping dock to carrier’s truck.

Quality Lead

Zara
11.2021 - 03.2023
  • Proactively participated in meetings and helped create new strategies.
  • Processed a range of documentation and entered information into databases.
  • Working with a team to best find customer needs.
  • Pitched ideas on how to improve performance and efficiency.
  • Created successful strategies to supervise inbound and outbound data in departments such as packing and shipping.
  • Inspected building facilities to maximize production side by side with the maintenance and inventory department.
  • Working with programs like Microsoft office and salesforce.

Cashier and Bank runner

Kumis (Bakery)
01.2019 - 11.2021
  • Greeting customers in a timely fashion while proving a warm welcome.
  • Maintaining a drawer and balancing consistently.
  • Working in a fast paced environment during Covid to assist customers as soon as possible.
  • Processing transactions with cash, debit or credit cards.
  • Taking deposits to the local bank at the end of each shift and assuring they were correct.
  • Personalizing with consistent customers.
  • Responding to customer questions and requests.

Education

English C1 Course -

Whats Up Language Academy

High school Diploma - undefined

El Rosario High School
01.2019

Certificate - English-as-a-Second-Language Education

English Proficiency Systems
Minnesota City, MN
07-2025

Skills

  • Bilingual, Adaptability, Multitasking, Microsoft Office programs, Complaint resolution, Time Management, Strong communication, and Salesforce program
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Certification

  • Forklift trainer certification- DHL
  • CPR certification- American Red Cross

Timeline

Teller

Wells Fargo
11.2024 - Current

Tasker

DHL
05.2023 - 02.2025

Quality Lead

Zara
11.2021 - 03.2023

Cashier and Bank runner

Kumis (Bakery)
01.2019 - 11.2021

High school Diploma - undefined

El Rosario High School

English C1 Course -

Whats Up Language Academy

Certificate - English-as-a-Second-Language Education

English Proficiency Systems
Jose Maria Baptista Chacon