Joseph Campbell
Tunkhannock
Summary
Results-driven Master Service Technician at PlugPower with expertise in electrical troubleshooting and preventive maintenance. Proven track record in enhancing equipment reliability and safety compliance. Skilled in training and mentoring, I excel in maintaining accurate records and inventory management, ensuring optimal service delivery and customer satisfaction. Committed to quality assurance and effective communication.
Overview
12
12
years of professional experience
Work History
Master Service Technician
PlugPower
MEHOOPANY
09.2013 - Current
- Maintained accurate records of service calls, repairs, and parts used.
- Provided technical support to other technicians over the phone and in person.
- Troubleshot electrical circuits using schematics and diagrams.
- Performed onsite repair of equipment at customer locations.
- Conducted preventive maintenance on a variety of fuel cells and H2 systems.
- Repaired faulty components such as motors, pumps, valves, switches.
- Adhered to quality assurance procedures during every stage of the service process.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
- Tested repaired items to ensure functionality before returning them to customers.
- Followed established safety rules, OSHA guidelines and company safety policies and procedures.
- Prepared job hazard analyses for accountability and safety.
- Am a T3 certified forklift trainer
- Maintain accurate inventory and work orders to ensure part availability.
Education
Automotive Technology - Auto Mechanic
Lincoln Technical Institute
Allentown, PA06-1990
Skills
- Equipment maintenance
- Electrical troubleshooting
- Preventive maintenance
- Technical support
- Quality assurance
- Parts inventory
- Training and mentoring
- Effective communication
- Job hazard analysis
- Advanced troubleshooting
- Mechanical aptitude
- Strong work ethic
- Attention to detail
- OSHA regulation compliance
- Maintaining records
Timeline
Master Service Technician
PlugPower
09.2013 - Current
Automotive Technology - Auto Mechanic
Lincoln Technical Institute
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