Overview
Work History
Education
Skills
Education
Timeline
Generic

Joseph DelFiacco

Douglassville

Overview

12
12
years of professional experience

Work History

Front Desk

Nonstop Fitness
09.2024 - 02.2025
  • Work effectively in team environments to make the workplace more productive.
  • Identify needs of customers promptly and efficiently.
  • Provide information on class schedules, pricing plans, and available services.
  • Manage front desk operations, ensuring efficient guest check-in and check-out.
  • Assist with organizing special events such as fitness challenges or competitions.
  • Develop relationships with regular customers through friendly conversation and personalized service.

Warehouse Clerk

Giii Apparel Group
02.2024 - 06.2024
  • Maintain accurate inventory records using a computerized tracking system.
  • Verify accuracy of incoming and outgoing shipments against packing lists and purchase orders.
  • Update existing records with new information, as needed.
  • Perform regular cycle counts to ensure accuracy of inventory levels.
  • Answer multi-line telephone system and routed calls to appropriate personnel.

Dispatcher

Scudetto Logistics (Amazon DSP)
08.2022 - 01.2024
  • Command the daily loadout process to ensure that all delivery drivers can locate their assigned packages and start delivery in a timely manner.
  • Closely monitor driver activity, deliveries, and delays.
  • Communicate with Amazon Logistics, fellow dispatchers, and all drivers.
  • Troubleshoot issues as they arise throughout the day.

Lead Teacher/Group Supervisor

A Child's Place
07.2018 - 06.2022
  • Organize and monitor appropriate activities for children aged from Kindergarten to 4th grade in a variety of settings.
  • Engage youth in academic and social enrichment activities to expand and enhance school day learning in multiple ways.
  • Daily communication and updates with parents via app or email.
  • Upkeep appearance of the classroom, and maintain the quality of supplies, equipment, and materials in the classroom.

Assistant Manager

Tropical Smoothie Cafe
08.2016 - 04.2018
  • Motivate staff to constantly improve and exceed customer expectations.
  • Provide ongoing training and refinement for staff.
  • Maintain proper sanitation, safety protocols, food quality, and presentation at all times in compliance with the FDA.
  • Communicate and report daily with the Restaurant General Manager.
  • Address customer service issues, and fulfill additional needs and requests.

Party Host Manager

Arnold's Family Fun Center
07.2013 - 05.2016
  • Operate front desk and information booths by greeting customers, answering incoming calls, processing transactions by cash and credit card, and answering in-person questions.
  • Create party schedules according to customer requests, company policy, and procedures.
  • Establish and host parties by serving food, drinks, operating rides, and accommodating additional requests, as needed.
  • Address customer service issues, and fulfill additional needs and requests.

Education

High School Diploma -

Upper Merion Area High School
King of Prussia, PA
06-2014

Some College (No Degree) - Networking Technology

Central Montco Technical High School
Plymouth Meeting, PA
05-2014

Skills

  • Microsoft Office (Proficient in Outlook, Word and PowerPoint)
  • Google Suite (Proficient in Docs and Slides Working knowledge in Sheets)
  • Basic knowledge of Excel

Education

false

Timeline

Front Desk

Nonstop Fitness
09.2024 - 02.2025

Warehouse Clerk

Giii Apparel Group
02.2024 - 06.2024

Dispatcher

Scudetto Logistics (Amazon DSP)
08.2022 - 01.2024

Lead Teacher/Group Supervisor

A Child's Place
07.2018 - 06.2022

Assistant Manager

Tropical Smoothie Cafe
08.2016 - 04.2018

Party Host Manager

Arnold's Family Fun Center
07.2013 - 05.2016

High School Diploma -

Upper Merion Area High School

Some College (No Degree) - Networking Technology

Central Montco Technical High School

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Joseph DelFiacco