Joseph Gatt
Nottingham
Summary
Experienced Motor Vehicle Physical Damage Appraiser specializing in vehicle inspections, comprehensive report writing, and appraisal software. Successfully collaborated with insurance adjusters to enhance claims resolution and deliver precise valuations, ensuring optimal customer satisfaction.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Motor Vehicle Physical Damage Apprasier
Crash Champions
Avondale
03.2020 - Current
- Collaborated with insurance adjusters to deliver comprehensive appraisal reports and resolve claims efficiently.
- Delivered accurate valuations by assessing vehicle condition, history, and unique features to inform repair decisions.
- Evaluated vehicle damage to determine repair costs and necessary services.
- Conducted thorough inspections of vehicles for accurate assessments.
- Utilized appraisal software to document findings and streamline reporting processes.
- Communicated with clients to explain appraisal results and recommendations.
- Maintained regular communication with clients throughout appraisal process to ensure transparency and address inquiries.
- Mentored junior appraisers in best practices and appraisal techniques.
- Reviewed industry trends to enhance knowledge of vehicle valuation standards.
- Successfully handled high caseload on strict schedule.
Automotive Technician
Dambrosio Dodge
Downingtown
04.2009 - 03.2020
- Diagnosed vehicle issues using advanced diagnostic tools and software.
- Performed routine maintenance and repairs on various vehicle systems.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Performed drive ability tests on vehicles after repairs were completed.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Inspected vehicle engines and other components to identify potential issues.
- Evaluated, repaired and aligned vehicle suspensions.
- Conducted test drives before and after repair services.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Inspected vehicles for damage and recorded findings to facilitate repairs.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Completed standard inspections to assess wear and damage to vehicles.
- Aligned wheels using special alignment equipment and wheel-balancing machines.
- Replaced spark plugs, fuel filters, and sensors to enhance engine performance.
- Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
- Diagnosed vehicle issues using advanced diagnostic tools and software.
- Collaborated with team members to enhance workflow efficiency in service department.
- Assisted customers by explaining repair processes and answering questions thoroughly.
- Ensured compliance with safety regulations and best practices in the workshop.
- Researched technical service bulletins to stay updated on automotive trends.
- Operated a variety of shop equipment safely and efficiently.
- Attended technical training courses to enhance knowledge base.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Searched within service and maintenance manuals to perform repairs and diagnoses.
- Cooperated with other technicians from different disciplines to achieve optimal integration.
- Maintained certifications and completed training on systems and components.
- Adhered strictly to company policies concerning quality control standards.
- Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
- Tested engine, safety and combustion control standards to comply with state vehicle requirements.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Evaluated vehicle schematics to assess required parts and order accordingly.
- Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
- Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
- Evaluated vehicle schematics to assess required parts and order accordingly.
Automotive Technician
Town Motors of Exton
Exton
05.2000 - 03.2009
- Diagnosed vehicle issues with advanced diagnostic tools and software, identifying root causes to facilitate effective repairs.
- Performed routine maintenance and repairs on various vehicle systems, ensuring optimal performance and safety for customers.
- Collaborated with team members to streamline workflow in service department, improving service delivery and customer satisfaction.
- Assisted customers by explaining repair processes and answering questions thoroughly.
- Ensured compliance with safety regulations and best practices in the workshop.
- Researched technical service bulletins to stay updated on automotive trends.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Performed drive ability tests on vehicles after repairs were completed.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Inspected vehicle engines and other components to identify potential issues.
- Used various shop tools and machinery while following safety protocols.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Evaluated, repaired and aligned vehicle suspensions.
- Monitored shop equipment to maintain safe working condition.
- Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
- Searched within service and maintenance manuals to perform repairs and diagnosis.
- Provided accurate estimates of repair times to customers prior to work being performed.
- Cooperated with other technicians from different disciplines to achieve optimal integration.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
- Maintained certifications and completed training on systems and components.
- Adhered strictly to company policies concerning quality control standards.
- Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
- Tested engine, safety and combustion control standards to comply with state vehicle requirements.
- Adjusted headlights for proper alignment per customer request.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Kept team in compliance with shop and manufacturer specifications for repairs and maintenance services.
- Filed records with state as part of performing vehicle safety inspections.
- Conducted test drives before and after repair services.
- Analyzed work orders and coordinated with supervisors to clarify tasks.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Inspected vehicles for damage and recorded findings to facilitate repairs.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Repaired, replaced and adjusted brakes.
- Completed standard inspections to assess wear and damage to vehicles.
- Aligned wheels using special alignment equipment and wheel-balancing machines.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
- Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Evaluated vehicle schematics to assess required parts and order accordingly.
- Estimated costs of vehicle repair.
Education
Certificate - Automotive Damage Appraiser
Insurance Schools Inc.
On-line07-2017
Automotive Repair - Automotive Repair
ATC
Exton, PA09-1995
High School Diploma -
West Chester East
Exton, PA06-1993
Some College (No Degree) -
West Chester University of Pennsylvania
West Chester, PASkills
- Damage assessment
- Valuation analysis
- Appraisal software
- Vehicle inspection
- Report writing
- Customer relationship management
Certification
- PA Motor Vehicle Damage Appraiser
- ASE Certified Master Technician
- PA State Inspection, Emissions, and Emissions Repair Technician
- Automotive HVAC Certified
Affiliations
- Golf
Timeline
Motor Vehicle Physical Damage Apprasier
Crash Champions
03.2020 - Current
Automotive Technician
Dambrosio Dodge
04.2009 - 03.2020
Automotive Technician
Town Motors of Exton
05.2000 - 03.2009
Certificate - Automotive Damage Appraiser
Insurance Schools Inc.
Automotive Repair - Automotive Repair
ATC
High School Diploma -
West Chester East
Some College (No Degree) -
West Chester University of Pennsylvania