Joseph Isolda
Bushkill,PA
Summary
At Mignosi's Super Foodtown, I excelled as a Bakery Clerk and Pastry Chef, enhancing customer loyalty through exceptional service and mastery in bakery equipment. My innovations in pastry recipes boosted sales significantly, showcasing my ability to blend culinary creativity (hard skill) with building customer rapport (soft skill), all while maintaining rigorous food safety standards.
Overview
3
3
years of professional experience
Work History
Bakery Clerk and Pastry Chef
Mignosi's Super Foodtown
09.2021 - Current
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
- Collaborated with fellow bakery staff members to streamline production processes and improve overall efficiency.
- Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
- Managed incoming bakery deliveries, verifying order accuracy and freshness of products upon arrival.
- Inspected goods to establish accurate pricing and labeling.
- Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.
- Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
- Measured and mixed ingredients accurately to assist in baking process.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Developed new pastry recipes for seasonal menus, resulting in increased sales and positive feedback.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Prepared dough for variety of pastries, cakes and breads.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Prepared frostings and other toppings for cakes and pastries.
- Replenished bakery items in display cases.
- Managed display cases to verify freshness and attractiveness of products.
Education
High School Diploma -
East Stroudsburg Highschool North
Dingmans Ferry, PA05-2022
Skills
- Customer service
- Food preparation
- Bakery equipment knowledge
- Food handling safety
- Customer satisfaction
- Cleanliness standards
- Menu memorization
- Telephone etiquette
- Customer inquiries
- Food safety
- Sanitation procedures
- Work prioritization
- Punctual and reliable
- Pastry decoration
- Display case setup
- Baking assistance
- Pastry displays
- Ability to lift 40 pounds
- Building customer loyalty
- Friendly and helpful
- Reliable and responsible
- Baking equipment operation
Timeline
Bakery Clerk and Pastry Chef
Mignosi's Super Foodtown
09.2021 - Current
High School Diploma -
East Stroudsburg Highschool North
Similar Profiles
Meghan ArmaniniMeghan Armanini
Department Manager at Mignosi's Super FoodtownDepartment Manager at Mignosi's Super Foodtown
Thomas BerryThomas Berry
Cashier at Mignosi's Super FoodtownCashier at Mignosi's Super Foodtown
Michael HarrisMichael Harris
Cashier at Super Foodtown Atlantic HighlandsCashier at Super Foodtown Atlantic Highlands