Shift Manager
McDonald's
Joseph Longboat
Erie
Summary
Shift Manager with extensive experience at McDonald's, specializing in cash handling and customer service. Demonstrated success in training employees and motivating staff, resulting in improved team performance and quality assurance. Skilled in developing effective sales strategies and ensuring safety compliance, creating a positive environment for customers and staff.
Work History
Assistant Manager
Burger King
Associate Minister
Branch Hill Church
Education
Bachelor of Science - Hotel, Motel, And Restaurant Management
Mercyhurst University
Erie, PABachelor of Science - Health Management
Cincinnati Christian University
Cincinnati, OHManagement
Ccac
Pittsburgh, PA06.1992
Skills
- Cash handling and accurate money management
- Customer service and complaint resolution
- Employee training and mentoring
- Staff motivation and supervision
- Opening and closing procedures
- Punctuality and reliability
- Quality assurance and safety compliance
- Inventory control strategies
- Sales strategy development
- Active listening and critical thinking
- Computer proficiency
- Customer service
Timeline
Shift Manager
McDonald's
Assistant Manager
Burger King
Associate Minister
Branch Hill Church
Bachelor of Science - Hotel, Motel, And Restaurant Management
Mercyhurst University
Bachelor of Science - Health Management
Cincinnati Christian University
Management
Ccac
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