Seasoned Correctional Officer Sergeant with expertise in inmate supervision, conflict resolution, and security protocols. Proven ability to manage high-risk situations and train new officers effectively.
Overview
11
11
years of professional experience
Work History
Correctional Officer Sergeant
State of Maryland DPSCS
Cumberland, MD
12.2024 - Current
Supervised and coordinated daily operations within correctional facility, ensuring compliance with safety regulations.
Conducted regular inspections to maintain security protocols and identify potential risks.
Trained new officers on emergency response procedures and facility policies to enhance team effectiveness.
Monitored inmate behavior and conducted assessments to manage conflicts and promote a safe environment.
Assign staff to daily posts
Mediate conflicts between inmates, staff and other departments
Escort inmates within and outside the institution
Maintain proficiency with department firearms
Field training officer, institutional tactical unit member, adjunct institutional trainer
Write and file matter of records, use of force and serious incident reports
Correctional Officer
State of Maryland DPSCS
Cumberland, MD
09.2017 - 12.2024
Supervised inmate activities to ensure compliance with facility regulations.
Conducted regular security checks to maintain safe environment for staff and inmates.
Responded promptly to incidents, utilizing de-escalation techniques to resolve conflicts.
Trained new officers on safety protocols and operational procedures within the facility.
Field training officer, institutional tactical team member, adjunct institutional trainer
Maintain proficiency with department firearms
Escort inmates within and outside of the institution
Maintained accurate records of inmate behavior and daily activities for reporting purposes.
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Conducted routine and emergency head counts.
Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
Enhanced facility security by conducting regular inspections and addressing potential risks.
Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
Interviewed inmates to obtain information and assess needs.
Order Packer/Material Handler
WebstaurantStore
Cumberland, MD
04.2016 - 09.2017
Pack orders accurately and efficiently to meet daily shipping goals.
Operate packaging machinery and tools to ensure proper packing standards.
Maintain clean and organized workstations to enhance safety and productivity.
Collaborate with team members to streamline packing processes and reduce errors.
Train new staff on packing procedures and safety protocols for optimal performance.
Implement quality control checks to ensure compliance with company standards.
Improved order accuracy by diligently following packing guidelines and double-checking items before packaging.
Prepared special shipments requiring additional care or handling according to specific instructions provided by customers or supervisors.
Met or exceeded daily quota targets through focused time management and prioritization of tasks.
Utilized warehouse equipment efficiently including pallet jacks and hand trucks, ensuring proper handling of products and reducing risk of accidents.
Enhanced warehouse efficiency by maintaining a clean and organized work area, allowing for easier access to products and supplies.
Reduced shipping errors through careful attention to customer information, ensuring correct addresses and delivery preferences were used.
Assisted in training new hires on packing procedures, sharing expertise gained from personal experience with the role.
Salesperson
Sheetz
Somerset, PA
01.2016 - 03.2016
Enhanced customer satisfaction through effective communication and product knowledge.
Managed inventory levels to ensure optimal stock availability and minimize shortages.
Collaborated with team members to streamline checkout processes and improve efficiency.
Trained new staff on operational procedures and customer service standards.
Properly stored and stocked supplies
Prepared food orders
Operated cash register
Warehouse Worker
Idlewild And Soakzone
Ligonier, PA
05.2015 - 11.2015
Operated forklifts and pallet jacks to efficiently transport goods throughout warehouse.
Maintained inventory accuracy through regular cycle counts and reconciliations.
Assisted in training new employees on safety protocols and operational procedures.
Implemented improvements to packaging processes, enhancing efficiency and reducing waste.