Joseph Ramirez
Philadelphia
Summary
Versatile Logistics & Operations Specialist with experience across warehouse fulfillment, delivery operations, secure armored transport, and aviation catering. Proven ability to maintain safety, accuracy, and efficiency in fast-paced environments while delivering strong customer service and dependable performance. Skilled in route planning, workflow coordination, and adhering to strict security and operational procedures. Committed to continuous learning and professional growth.
Overview
12
12
years of professional experience
Work History
Warehouse Picker/Process Assistant
Amazon
Penns Grove
11.2022 - 04.2025
- Picked orders using OP (Order Picker) & hand-held scanners equipment to maintain fast, accurate workflow.
- Ensured empty cages were returned, orders were dropped correctly, and processes flowed smoothly throughout shift.
- Process Assistant for the Multis department by managing order timing, prioritizing tasks, and using a laptop to monitor workflow.
- Improved on-time picking of orders by applying efficient time-management and problem-solving skills.
Delivery Driver/Lead Delivery Driver
Hughes Logistics
Philadelphia
04.2021 - 10.2022
- Completed deliveries on time by choosing safe, efficient routes using GPS and written instructions.
- Operated company vehicles safely in high traffic areas.
- Delivered packages to businesses and residential customers while maintaining strong customer service skills.
- Assisted and guided drivers with route issues, vehicle breakdowns, and customer concerns.
- Coordinated daily dispatch tasks, ensured trucks returned safely, and secured the station at closing.
Caterer/Customer Service Representative
LSG Sky Chefs
Philadelphia
11.2018 - 04.2021
- Loaded and transported food, beverages, and in-flight supplies to aircraft using 30’ trucks.
- Safely positioned trucks at aircraft and secured equipment to meet FAA and company safety standards.
- Removed all used carts, oven inserts, supplies and replaced them with fresh carts, oven inserts and supplies for the next flight.
- Catered domestic and international flights, ensured accurate meal counts, and communicated with flight crews.
- Verified catering items with airline staff and confirmed aircraft readiness before departure.
Armored Truck Driver
Brinks Incorpated
Philadelphia
10.2013 - 10.2018
- Transported and safeguarded high-value assets, following strict security procedures and completing pre and post trip inspections while maintaining and complying with safety procedures and operating armored vehicles safely.
- Delivered and collected deposits, coin orders, and money bags for banks and commercial clients while ensuring accurate documentation.
- Communicated with dispatch on route issues, maintained a secure vehicle environment, and ensured safe return of funds at end of day.
Education
High School Diploma -
Preparatory Charter High School
Philadelphia, PA06-2005
Skills
- Logistics & Operations
- Route Planning
- Inventory Handling
- Safety & Security Compliance
- High-Value Asset Protection
- Workflow Coordination
- Time Management
- Customer Service
- Equipment Operations
- Dispatch Communication
- Attention to Detail
Timeline
Warehouse Picker/Process Assistant
Amazon
11.2022 - 04.2025
Delivery Driver/Lead Delivery Driver
Hughes Logistics
04.2021 - 10.2022
Caterer/Customer Service Representative
LSG Sky Chefs
11.2018 - 04.2021
Armored Truck Driver
Brinks Incorpated
10.2013 - 10.2018
High School Diploma -
Preparatory Charter High School