Joseph Rumpf
Langhorne
Summary
Accomplished Loan Officer dependable in building customer base and exceeding business goals. Well-versed in loan products and customer engagement strategies. Pursues opportunities to build connections, increase company revenue and cement loyalty.
Overview
8
8
years of professional experience
Work History
Mortgage Loan Officer
Filo Mortgage, LLC
08.2020 - Current
- Presents different types of loans pertaining to client situations.
- Works with underwriters to fix application problems and resolve issues.
- Explains very technical financial information to applicants in easy to understand language.
- Processes loan applications and monitors progress from start to finish.
- Assists clients in selecting correct loan product and terms to meet needs and financial goals.
- Negotiates loan terms and conditions with clients to maximize profitability.
Branch Manager
Andrews Federal Credit Union
06.2019 - 07.2020
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Assessed employee performance and developed improvement plans.
- Examined customer loan applications for loan approvals and denials.
Branch Manager
Citizens Bank
09.2015 - 03.2019
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Submitted loan applications to underwriter for verification and recommendation.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Boosted sales and customer loyalty through incentive programs.
Education
Bachelor of Arts - Criminal Justice
Temple University
Philadelphia, PA05.2002
Skills
- NMLS Registration in 15 states
- Knowledge of Conventional, FHA, and VA Loans
- Client Interviews
- Relationship and Rapport Building
- Remote Video Conferencing
- Sales Development
Accomplishments
Ranked number 2 out of 122 loan officers for the year of 2021. Closing 305 loans for a total amount of $95,352,693.
Consistently in the top 5% out of all loan officers each month with closings.
Timeline
Mortgage Loan Officer
Filo Mortgage, LLC
08.2020 - Current
Branch Manager
Andrews Federal Credit Union
06.2019 - 07.2020
Branch Manager
Citizens Bank
09.2015 - 03.2019
Bachelor of Arts - Criminal Justice
Temple University
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