Joseph Schmehl
Birdsboro
Summary
Dynamic Store Leader with a proven track record at GameStop, excelling in team building and visual merchandising. Enhanced customer retention through innovative strategies and improved team performance. Skilled in problem-solving and effective communication, driving operational excellence and optimizing profits while fostering a positive work environment.
Overview
15
15
years of professional experience
Work History
Store Leader 2
GameStop
Reading
11.2010 - Current
- Directing daily store operations to ensure seamless customer experiences.
- Mentoring and training staff, resulting in improved team performance and morale.
- Implementing and developing visual merchandising strategies that increased customer retention.
- Managing staff schedules to align with business needs during high-demand periods.
- Recruiting, training, and assessing personnel, while resolving employee concerns.
- Supervising cash-handling processes for policy adherence and accuracy.
- Addressing customer service challenges to enhance satisfaction levels.
- Optimizing profits by effectively managing budgets, and controlling costs.
- Learning new skills, program and product knowledge, and using those skills to excel in a position to climb the management ranks.
Freight Handler
Eclipse Staffing
Allentown
07.2021 - 02.2022
- Sorted and organized packages for efficient distribution.
- Maintained clean and safe work environment following safety protocols.
- Collaborated with team members to optimize workflow and efficiency.
- Assisted in training new staff on operational procedures and safety practices.
- Loaded and unloaded freight from trucks using a forklift, pallet jacks, and hand trucks.
- Used boards and pallets to stack freight at designated locations.
Education
Associate of Arts - Graphic Design
Antonelli Institue of Photography And Design
Philadelphia, PA05-2014
High School Diploma -
Exeter Township Senior High School
Reading, PA06-2012
Skills
- Team building and employee training
- Visual merchandising
- Customer service
- Effective communication
- Problem solving
- Time management
- Multitasking and organization
- Work planning and prioritization
Timeline
Freight Handler
Eclipse Staffing
07.2021 - 02.2022
Store Leader 2
GameStop
11.2010 - Current
Associate of Arts - Graphic Design
Antonelli Institue of Photography And Design
High School Diploma -
Exeter Township Senior High School
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