Joseph Skehan

• Operated landscaping equipment to ensure efficient project completion.
• Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.

Oversaw day-to-day customer service and internal support activities to keep workflows running smoothly.

• Maintained cleanliness and organization of dining area, enhancing overall restaurant ambiance.
• Trained new staff on service protocols and best practices, promoting team efficiency and cohesion.

Built and maintained CRM to support operations and manage communications for season ticket holders at Robert Morris University basketball.

• Engaged with fans to enhance their experience and encourage repeat attendance.
• Exceeded personal sales goals regularly through persistence in upselling or recommending additional services such as VIP packages or season tickets.