Daily coaching/mentoring employees for safety and efficiency to meet WM standards
Complete weekly payroll
WM Way Certified Site (crew out, huddles, leadership huddles, etc.)
Communicate and resolve employee concerns
Daily review of drive cam events leading to coaching of employees to reduce driver risk
Communicate with dispatch to ensure all customers are serviced timely
Responsible for resolving customer inquiries/concerns
Daily use of Waste Management programs (Drive Cam, RMDA, R/C, PMT, Beacon, etc.)
Responsible for scheduling of employees
Titled as Roll Off Operations Manager, however, assist daily with all site operations, maintenance and landfill needs
Complete monthly BBS's for employees on time
Before transferring to GCS in 2019 while working at Apex, some highlights were: assisting with implementing SDO in other sites within the GMA as well as attending an ELD course.