Josephine Sanchez
Brentwood
Summary
Works well independently to handle assignments. Dedicated High school student with excellent social skills. Dependable worker equipped for fast-paced work and changing daily needs. Serves clients effectively with attention to detail and hardworking approach. Seeks out opportunities to go above and beyond. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Front Gate Attendant
South Orange Department of Recreational Affairs
05.2023 - 08.2024
- Handled guest inquiries professionally, ensuring they received accurate information and prompt assistance.
- Exceeded guest expectations by going above and beyond in addressing their needs or concerns at the front gate.
- Increased customer satisfaction with timely and accurate Information with the Pool Information
- Managed lost-and-found items at the front gate, reuniting guests with their belongings whenever possible.
- Enhanced visitor experience by providing friendly and efficient service at the front gate.
- Demonstrated adaptability by quickly adjusting to unexpected changes in daily schedules or staffing levels.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Handled and Monitored Payments made for entry of guest passes to enter the pool premise.
Early Learner Assistant
Kumon Learning Center
09.2022 - 06.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Worked and demonstrated skills used to help kids in basic math and reading.
- Adapted to fast pace working environments.
Volunteer
St. James Apostle Church
03.2022 - 03.2022
- Assisted parents as well as kids write and learn about the First Communion process.
- Helped organize and donate baskets of essential items for babies.
Volunteer
Kalawawa Bolivia Charity Organazation
06.2020 - 08.2020
- Assisted with planning, coordination and logistics of community impact events.
- Helped organize 5k runs at the South Mountain Reservation.
- I organized and ran all the 5ks at the South Mountain Reservation from 2017-2021.
Education
Columbia High School
Skills
- Teamwork and Collaboration
- Organized and Efficient
- Friendly and Outgoing
- Attention to Detail
- Fast Learner
- Positive Attitude
- Patience and Empathy
- Customer Service
- Problem-Solving
- Honest and Dependable
- Reliable and Responsible
- Punctuality
- Adaptable and Flexible
- Excellent Communication
- Attentive and Observant
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front Gate Attendant
South Orange Department of Recreational Affairs
05.2023 - 08.2024
Early Learner Assistant
Kumon Learning Center
09.2022 - 06.2024
Volunteer
St. James Apostle Church
03.2022 - 03.2022
Volunteer
Kalawawa Bolivia Charity Organazation
06.2020 - 08.2020
Columbia High School
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