Summary
Overview
Work History
Education
Skills
Accomplishments
References
Interests
Timeline
Generic

Josephine Yokim

Wexford,PA

Summary

Dedicated educator with a strong teaching background and expertise in communication and encouragement. Passionate about working with children to create engaging learning environments. Prioritizes safety while fostering knowledge and love for the outdoors, ensuring a positive educational experience for all.

Overview

4
4
years of professional experience

Work History

Babysitter

Neighborhood Families
09.2022 - Current
    • Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
    • Handled conflicts between siblings effectively.
    • Offered emotional support by actively listening to children's concerns and responding empathetically.
    • Maintained open communication with parents about daily activities, behaviors, and concerns.
    • Fostered safe and nurturing environment, closely monitoring children's activities.

Children's Ski Instructor

Vail Resorts Inc
11.2024 - 03.2025
  • Enhanced children's skiing abilities by implementing engaging and age-appropriate lesson plans.
  • Provided excellent customer service to families, resulting in high levels of satisfaction and repeat clients.
  • Maintained accurate records of student attendance, progress reports, and incident reports as required by the ski school.
  • Promoted a safe learning environment for students through strict adherence to safety guidelines and protocols.
  • Increased children's enjoyment of skiing by incorporating fun activities, games, and exercises into lessons.

Customer Service Representative

David's Bridal
03.2023 - 07.2023
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Maintained detailed records of customer interactions, contributing to a comprehensive scheduling and preference database for future reference.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information in person and over the phone.
  • Collaborated with team members to uphold high standards of customer service.

Seasonal Festival Associate

Soergel Orchards
08.2021 - 11.2021
  • Answered questions about store policies and addressed customer concerns.
  • Collaborated with fellow team members to ensure smooth workflows and exceptional customer experiences during all shifts worked.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Improved team productivity by assisting with food preparation during peak hours when needed.

Education

High School -

North Allegheny Senior High
Wexford, PA
06.2025

Skills

  • Childcare experience
  • Customer service experience
  • Patience and empathy
  • Cheerful and energetic
  • Reliability and punctuality
  • Public speaking confidence
  • Ability to work well independently and as part of a team
  • Love of the outdoors

Accomplishments

  • Nominated for Rookie of the Year by Hidden Valley Ski School managers for demonstrating high levels of enthusiasm and reliability teaching children.

References

  • Jen Kara, Babysitting, 412-760-8555
  • Guiliana Amorosa, Ski Instructing Coworker, 412-510-6025

Interests

  • Skiing
  • Backpacking and Hiking
  • Stand-up Paddleboarding (SUP)
  • Learning
  • Teaching
  • Travel

Timeline

Children's Ski Instructor

Vail Resorts Inc
11.2024 - 03.2025

Customer Service Representative

David's Bridal
03.2023 - 07.2023

Babysitter

Neighborhood Families
09.2022 - Current

Seasonal Festival Associate

Soergel Orchards
08.2021 - 11.2021

High School -

North Allegheny Senior High

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Josephine Yokim