Joshua Berwanger
Montoursville
Summary
Results-driven operations and corrections leader with extensive experience in federal law enforcement, emergency response, security management, and organizational operations. Demonstrated success leading large teams, directing high-risk security operations, managing complex incidents, and improving operational efficiency across correctional and private-sector environments. Recognized for strong leadership, tactical decision-making, staff development, and compliance management in fast-paced, high-pressure settings.
Overview
24
24
years of professional experience
Work History
General Manager
Cable Services Co. Inc.
Williamsport
01.2024 - 06.2026
- Developed and Implemented operational strategies to improve workflow efficiency and coordination between multiple departments.
- Established effective communication with department managers to enhance operational efficiency.
- Oversaw safety operations while ensuring a clean work environment to comply with customer and OSHA requirements.
- Mentored subordinate managers, promoting an environment of collaboration throughout the organization.
- Launched employee recognition strategies to boost staff motivation and support the achievement of organizational targets.
- Designed comprehensive employee orientation training program and managed the implementation for all new employees on policies, procedures, and safety.
- Provided training to employees on their roles, organizational policies, and operational procedures to enhance workplace efficiency.
- Oversaw the facilitation of performance evaluations for field employees.
- Managed software migration and implementation, ensuring seamless integration across the organization.
- Reviewed customer contracts for potential work and real estate, recommending necessary revisions.
- Negotiated company retirement insurance coverages and benefits packages in conjunction with HR consulting services to strengthen employee support.
- Directed multiple warehouse operations across various states.
Construction Laborer
Wolfe Construction
Montoursville
10.2023 - 12.2023
- Operated heavy machinery for efficient site preparation and material handling.
- Adhered to safety protocols, ensuring secure work environments across construction sites.
- Performed essential electrical, plumbing, and carpentry tasks to sustain workflow.
- Utilized expertise in electrical, plumbing, and HVAC to ensure timely project completion.
Director of Operations
Aquarius Pools and Patio
Williamsport
10.2022 - 10.2023
- Oversaw project timelines for pool and patio installations, ensuring adherence to schedules.
- Cultivated partnerships with subcontractors, improving project execution and collaboration.
- Designed and implemented functional solutions, realizing cost savings throughout project lifecycle.
- Leveraged software tools to streamline processes, enhancing operational efficiency.
- Resolved customer issues promptly, maintaining high levels of satisfaction.
- Engaged customers through effective interpersonal skills, fostering positive interactions.
- Conducted in-home sales interviews with potential clients to identify needs.
Captain
Federal Bureau of Prisons
Mempis
10.2021 - 09.2022
- Directed daily operations and supervision of correctional staff within a high-security federal correctional facility, ensuring compliance with federal regulations, institutional policies, and security protocols.
- Led emergency response efforts for institutional disturbances, medical emergencies, inmate altercations, and security incidents while maintaining order and operational continuity.
- Managed and supervised teams of correctional officers, lieutenants, and support staff, including scheduling, performance evaluations, mentoring, and disciplinary actions.
- Conducted investigations into inmate misconduct, staff violations, contraband incidents, and security breaches, ensuring compliance and accountability through coordination with internal affairs and federal law enforcement agencies.
- Developed and implemented institutional security procedures, post orders, and operational plans that enhanced safety and reduced risk across the facility.
- Oversaw inmate accountability, movement control, housing operations, and perimeter security for a large inmate population in a secure correctional environment.
- Coordinated staff training programs focused on use of force, emergency preparedness, firearms qualifications, defensive tactics, and policy compliance.
- Prepared detailed incident reports, operational briefings, and administrative documentation for executive leadership and federal oversight reviews.
- Collaborated with medical, mental health, intelligence, and case management departments to address inmate safety concerns and support institutional objectives.
- Ensured compliance with federal standards related to inmate rights, safety procedures, PREA requirements, and occupational safety regulations.
- Served as incident commander during critical events, making rapid operational decisions under high-pressure conditions to protect staff, inmates, and facility assets.
- Monitored staffing levels, overtime usage, and resource allocation to maintain operational readiness and budget efficiency.
- Facilitated communication between executive leadership, union representatives, and correctional staff, resolving operational concerns and fostering workforce morale.
- Conducted security audits, inspections, and risk assessments to identify vulnerabilities and implement corrective actions.
Lieutenant
Federal Bureau of Prisons
Mcreary
01.2019 - 10.2021
- Supervised daily correctional operations within a federal correctional institution, ensuring safety, security, and compliance with Bureau policies and federal regulations.
- Directed and monitored correctional officer activities across multiple housing units, inmate movement areas, and security posts during assigned shifts.
- Responded to emergencies including inmate disturbances, assaults, medical incidents, fires, and security breaches while coordinating tactical and emergency response efforts.
- Conducted investigations into inmate misconduct, policy violations, use-of-force incidents, and security concerns, preparing detailed reports and recommendations.
- Managed inmate accountability procedures, counts, searches, shakedowns, and contraband interdiction operations to maintain institutional security.
- Served as shift commander, making operational decisions related to staffing assignments, incident response, and institutional movement control.
- Trained, mentored, and evaluated correctional staff on security procedures, emergency preparedness, report writing, and policy compliance.
- Coordinated with intelligence, medical, psychology, and case management departments to address inmate management and institutional safety concerns.
- Prepared administrative documentation, incident reports, disciplinary reports, and operational briefings for executive staff review.
- Ensured adherence to PREA standards, federal correctional policies, occupational safety procedures, and inmate rights requirements.
Correctional Officer
Federal Bureau of Prisons
Allenwood
04.2007 - 01.2019
- Maintained safety, security, and inmate accountability within a federal correctional institution.
- Conducted inmate counts, searches, shakedowns, and contraband interdiction operations.
- Supervised inmate movement, housing units, and daily institutional activities.
- Responded to emergencies, disturbances, medical incidents, and security threats using approved procedures.
- Prepared incident reports, disciplinary documentation, and daily operational logs.
- Enforced institutional policies, inmate regulations, and federal correctional standards.
- Operated security equipment, restraints, communication systems, and perimeter control devices.
- Escorted inmates during institutional movements, medical appointments, and outside transports.
- Participated in emergency response operations, tactical training, and institutional preparedness exercises.
- Collaborated with staff and supervisors to maintain institutional order and operational effectiveness.
Soldier
Army National Guard
Williamsport, PA
04.2002 - 04.2018
- Earned promotion to Sergeant First Class through demonstrated leadership and performance.
- Combat deployment to Iraq 2005-2006
- Executed roles in Combat Engineer, Infantry, Tanker, and Military Intelligence, contributing to mission readiness and operational effectiveness.
- Responded to multiple State Active Duty deployments for blizzard, hurricane, and flood response, ensuring community safety and support during emergencies.
- Conducted Security Operations for two Presidential Inaugurations
- Successfully obtained Top Secret Security Clearance after thorough background investigation.
- Served as Liaison to PEMA during state active duty deployments.
- Led recruitment and retention efforts as full-time NCO, enhancing personnel strength and readiness.
Education
Combat Engineer Certification -
Army Basic & Advanced Combat Training
Fort Leonardwood, MO02-2003
High School Diploma -
Scott Country High School
Scott County, Kentucky06-2002
Skills
- Leadership & Team Management
- Operational Strategy & Process Improvement
- Project & Operations Management
- Operational Oversight
- Crisis Management
- Emergency Response and Crisis Management
- Security & Risk Management
- Policy & Regulatory Compliance
- Regulatory Compliance
- Investigations & Incident Reporting
- Risk Assessment
- Inventory Management
- Resource allocation
- Staff Training & Development
- Employee Relations & Mentorship
- Conflict Resolution & De-escalation
- Performance assessments
- Client Relationship Management
- Interagency Coordination
- Software & Technology implementation
Specialized Training & Certifications
- Special Operations Response Team (SORT) Leader Training -- Federal Bureau of Prisons
- Selected as team member from 2008 - 2018 & Team leader from 2019 - 2021
- Rappel master certified
- High risk escort and close protection training
- Tactical breaching
- Emergency Support Function 13 (ESF-13) Public Safety & Security Operations -- United States Marshall Service Special Appointment
- Team leader from 2019 - 2021
- Multiple deployments including:
- Several hurricane relief operations
- COVID 19 response efforts across the country
- Washington DC civil unrest deployments
- Department of Justice & Department of Defense Non-Lethal Weapons Instructor
- Incident Command System (ICS) / National Incident Management System (NIMS)
- Firearms & Use-of-Force Instructor Training
- Emergency Preparedness & Tactical Response Operations
- Live Fire Shoot House Master Trainer
Timeline
General Manager
Cable Services Co. Inc.
01.2024 - 06.2026
Construction Laborer
Wolfe Construction
10.2023 - 12.2023
Director of Operations
Aquarius Pools and Patio
10.2022 - 10.2023
Captain
Federal Bureau of Prisons
10.2021 - 09.2022
Lieutenant
Federal Bureau of Prisons
01.2019 - 10.2021
Correctional Officer
Federal Bureau of Prisons
04.2007 - 01.2019
Soldier
Army National Guard
04.2002 - 04.2018
Combat Engineer Certification -
Army Basic & Advanced Combat Training
High School Diploma -
Scott Country High School