Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Bruner

Downingtown

Summary

Proven leader in the culinary industry, adept at driving team performance and enhancing service quality.

Excelled in strategic planning and staff development, significantly reducing waste expenses and increasing workflow efficiency.

Skilled in customer service affairs and time management. I strive to develop and implement both fundamental and innovative strategies to boost our guest's experience and return rates.

Overview

15
15
years of professional experience

Work History

Sous Chef

The Social LLC.
04.2020 - 02.2025
  • Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
  • Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
  • Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
  • Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
  • Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
  • Ensured consistent quality control of all dishes leaving the kitchen, resulting in a reputation for excellence among patrons.
  • Introduced new culinary techniques to the team, elevating the overall skill level and leading to more diverse menu offerings for guests.

Food/Beverage Manager

Wawa
08.2013 - 11.2019
  • Managed inventory effectively, reducing waste and optimizing stock levels.
  • Developed staff training programs to enhance service skills and increase overall efficiency.
  • Resolved customer complaints involving food or beverage quality and service.
  • Maintained highest standards for beverage quality and service.
  • Oversaw the hiring process for new employees, selecting top talent to join our team.
  • Conducted regular performance evaluations for team members, providing constructive feedback and opportunities for growth.
  • Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
  • Resolved customer concerns promptly and professionally, ensuring repeat business and positive word-of-mouth referrals.
  • Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
  • Coordinated with vendors to secure competitive pricing on ingredients, supplies, and equipment.
  • Responded to customer complaints, addressing concerns, and distress with amicable interactions.
  • Adhered to corporate efficiency and profitability goals for beverage purchasing and distribution.

Contractor

Robert's Filter Group
01.2010 - 05.2013
  • Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
  • Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
  • Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
  • Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
  • Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
  • Ensured consistent quality control of all dishes leaving the kitchen, resulting in a reputation for excellence among patrons.
  • Introduced new culinary techniques to the team, elevating the overall skill level and leading to more diverse menu offerings for guests.

Education

Associate Of Applied Arts - Culinary Arts & Restaurant Management

Restaurant School On Walnut Hill
Philadelphia, PA

High School Diploma - General Studies/College Prep

Ridley High School
Folsom, PA
06.2011

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Relationship building
  • Strategic planning
  • Policy implementation
  • Conflict resolution
  • Performance evaluations
  • Negotiation
  • Brand management
  • Clear communication
  • Employee onboarding

Timeline

Sous Chef

The Social LLC.
04.2020 - 02.2025

Food/Beverage Manager

Wawa
08.2013 - 11.2019

Contractor

Robert's Filter Group
01.2010 - 05.2013

Associate Of Applied Arts - Culinary Arts & Restaurant Management

Restaurant School On Walnut Hill

High School Diploma - General Studies/College Prep

Ridley High School
Joshua Bruner