Joshua Linette
Philadelphia
Summary
Dynamic Sales Training & Enablement Director with a proven track record at Yelp, driving new hire onboarding success and achieving ramp performance exceeding 200% of quota. Expert in sales methodologies and project management, skilled in Salesforce and soft skills development, fostering high-performing teams and enhancing customer engagement through innovative training solutions.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director, Training & Enablement
Yelp
Scottsdale
01.2019 - Current
- Revamped new hire onboarding, achieving average ramp performance exceeding 200% of quota.
- Developed holistic sales methodology based on Challenger and Consultative selling to enhance customer lifecycle engagement.
- Established Account Management department focused on upselling and minimizing client churn.
- Directed go-to-market efforts for all sales initiatives and operational enhancements.
- Drove adoption of outreach strategy, including cadencing and content management processes.
- Acted as trusted advisor to Sales Leadership on team readiness and performance metrics.
Manager, Training & Enablement
Keap (formerly Infusionsoft)
Chandler
01.2017 - 01.2019
- Designed, executed, and evaluated all training initiatives for customer-facing channels.
- Led team of Trainers, Sales Engineers, and Instructional Designers to identify training improvement opportunities.
- Launched Learning Management System for over 2,000 unique users across company and partners.
- Developed sales and service training curricula for initial 90 days on the job.
- Created interactive product onboarding videos for new customer integration and marketing.
- Managed Go to Market pipeline for updates on processes, policies, and product enhancements in Salesforce.
- Implemented various Sales Enablement solutions for Cadence testing, Content Management, and Product certification.
Director of Training
Dun & Bradstreet
Tucson
01.2014 - 01.2017
- Executed strategic training and development initiatives for Dun & Bradstreet's Emerging Businesses Channel.
- Led training programs for over 500 sales and customer service personnel worldwide.
- Implemented impactful training workshops leveraging adult learning principles.
- Managed trainer onboarding, development, and performance to enhance effectiveness.
- Reduced attrition and turnover through targeted engagement strategies.
- Designed, implemented, and evaluated new hire curriculum for optimal onboarding.
- Oversaw project management and partnerships to support new product launches.
Senior Manager, Training
Dun & Bradstreet Credibility Corp.
Center Valley
01.2010 - 01.2014
Senior Sales Trainer
Dun & Bradstreet
Center Valley
01.2007 - 01.2010
New Business Acquisition & Contract Sales
Dun & Bradstreet
Center Valley
01.2005 - 01.2007
Education
BA - Business Administration
Temple University
Philadelphia, PA01.2004
Skills
- Microsoft Office and Google Suite
- Articulate Studio and Storyline
- Project management with JIRA
- Sales training certifications
- Leadership training certifications
- Soft skills development
- Salesforce proficiency
- SaaS and Adtech Sales Expert
Skills
- Microsoft Office
- Articulate Studio / Storyline
- Adobe Digital Learning Software
- Soft Skills Training
- JIRA Project Management Software
- Google Suite including Microsite Creation
- Salesforce.com
Certification
- Challenger Sales Certified - 2020
- Fierce Conversations Certified - 2023
- John Maxwell Leadership - 2015
- Dale Carnegie Leadership - 2016
- Langevin Training - 2010
- ATD Certified Member - 2014
Timeline
Director, Training & Enablement
Yelp
01.2019 - Current
Manager, Training & Enablement
Keap (formerly Infusionsoft)
01.2017 - 01.2019
Director of Training
Dun & Bradstreet
01.2014 - 01.2017
Senior Manager, Training
Dun & Bradstreet Credibility Corp.
01.2010 - 01.2014
Senior Sales Trainer
Dun & Bradstreet
01.2007 - 01.2010
New Business Acquisition & Contract Sales
Dun & Bradstreet
01.2005 - 01.2007
BA - Business Administration
Temple University
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