Joshua Lutz
Stroudsburg
Summary
Dedicated paramedic skilled in advanced life support and critical decision-making. Proven track record in direct patient care and effective documentation, ensuring quality outcomes in high-pressure environments.
Results-driven professional with extensive experience in emergency medical services. Expertise in team leadership and training, enhancing operational efficiency and patient care. Committed to delivering compassionate support while improving service delivery and outcomes.
Overview
23
23
years of professional experience
Work History
Paramedic
City Of Bethlehem
Bethlehem, PA
03.2024 - Current
- Administered emergency medical care to patients in compliance with protocols.
- Operated advanced life support equipment during transport to medical facilities.
- Collaborated with team members to ensure efficient patient assessments and interventions.
- Conducted regular vehicle inspections to maintain operational readiness of ambulances.
- Documented patient information accurately for continuity of care and legal compliance.
- Responded swiftly to emergency calls, ensuring timely arrival at incident scenes.
- Assisted in training new paramedics on procedures and equipment usage for improved service delivery.
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
Paramedic
LVHN EMS - West End
Brodheadsville, PA
11.2023 - Current
- Educated community members on health and safety practices through outreach programs.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Educated patients and family members on medical treatments and therapies for informed support.
- Assisted with quality assurance initiatives by reviewing patient care reports and offering constructive feedback to improve overall performance within the organization.
- Responded to daily emergencies and worked alongside firemen and EMTs.
Site Manager
ManpowerGroup
Swiftwater, PA
06.2021 - 03.2024
- Oversaw daily site operations, ensuring compliance with safety and quality standards.
- Managed project timelines, coordinating tasks between teams for optimal workflow.
- Implemented process improvements that enhanced team efficiency and productivity.
- Developed training programs for new staff, fostering skill development and team cohesion.
- Conducted regular site inspections to identify areas for improvement and mitigate risks.
- Liaised with clients to address concerns, maintaining strong stakeholder relationships.
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Interviewed, hired, and trained new workers.
- Resolved issues between employees and customers using company policies.
- Assumed responsibility for personnel deployed to work site.
- Complied with safe operating practices and assessed operational procedures against best practices.
- Conducted thorough risk assessments to proactively address potential issues before they escalated into costly problems.
- Managed subcontractors, ensuring quality workmanship and adherence to project timelines and specifications.
- Created weekly and monthly reports and presentations for management team.
911 Emergency Dispatcher - CTO
Monroe County Control Center
Stroudsburg, PA
02.2003 - 03.2018
- Operated advanced communication systems to relay critical information to emergency responders.
- Coordinated multi-agency responses during emergencies, ensuring effective resource allocation and collaboration.
- Monitored incoming calls for urgency and severity, prioritizing dispatch based on established protocols.
- Trained new dispatchers on operational procedures and system functionalities to enhance team performance.
- Implemented process improvements that increased response efficiency and reduced call handling times.
- Led crisis management initiatives, developing strategies for high-stress situations to optimize outcomes.
- Mentored junior dispatchers, fostering skills in emergency response protocols and communication techniques.
- Managed multiple communication channels simultaneously, including telephone lines, radio frequencies, and computer-aided dispatch systems for effective coordination among emergency units.
- Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
- Mitigated potential risks during crisis situations by calmly gathering pertinent information from callers and relaying it accurately to responding units.
- Provided critical assistance to callers experiencing medical emergencies by offering pre-arrival instructions until help arrived on scene.
- Developed strong relationships with first responder teams through regular communication and mutual respect during emergency situations.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Enhanced communication between first responders and callers by providing clear, concise information during high-stress situations.
- Increased dispatcher efficiency with thorough knowledge of jurisdictional geography, ensuring optimal routing for first responders.
- Promoted a professional work environment by adhering to strict confidentiality policies and maintaining sensitive information securely.
- Reduced errors in dispatch procedures by maintaining accurate records of all emergency calls, resource allocations, and incident outcomes.
Education
Business Management
University of Phoenix
Phoenix, AZHigh School Diploma -
Pleasant Valley High School
Brodheadsville06.2002
National Registry Paramedic - Paramedicine
George E. Moerkirk Emergency Medical Institute
Allentown, PA12.2020
Skills
- Documentation and reporting
- Advanced life support
- Critical decision-making skills
- Direct patient care
- Business operations leadership
- Team leadership, training, and development
- Leadership and people development
- Operational leadership
- Crew member communication
- Verbal communication skills
- Electronic communication
- Radio communication
- Communication systems knowledge
- Emergency communication procedures
- Communication center operations
Timeline
Paramedic
City Of Bethlehem
03.2024 - Current
Paramedic
LVHN EMS - West End
11.2023 - Current
Site Manager
ManpowerGroup
06.2021 - 03.2024
911 Emergency Dispatcher - CTO
Monroe County Control Center
02.2003 - 03.2018
Business Management
University of Phoenix
High School Diploma -
Pleasant Valley High School
National Registry Paramedic - Paramedicine
George E. Moerkirk Emergency Medical Institute