Joshua Pazdrick
Robesonia
Summary
Dedicated professional with a strong foundation in customer service and sales. Known for developing key customer relationships and enhancing client satisfaction through effective communication and problem-solving strategies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Representative
Frederick Chevrolet
Lebanon
2024.11 - Current
- Assisted customers in selecting vehicles based on needs and preferences.
- Handled customer inquiries via phone, email, and in-person, ensuring prompt responses and effective resolution.
- Coordinated vehicle deliveries to ensure timely customer satisfaction.
- Maintained accurate records of sales transactions and customer interactions.
- Cultivated strong customer relationships, contributing to increased sales and customer loyalty.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Secured new sales leads through cold calling and networking, expanding customer base and driving revenue growth.
- Maintained accurate records of all sales and prospecting activities.
Auto Detailing Business Owner
Perfection Detailz
Reading
2023.01 - Current
- Managed daily operations of a mobile car detailing business.
- Cultivated customer relationships, boosting client satisfaction and loyalty.
- Oversaw inventory management for cleaning supplies and equipment maintenance.
- Handled customer inquiries and resolved issues to maintain service excellence.
- Managed daily tasks to ensure smooth business functioning.
- Leveraged social media platforms for brand promotion, increasing visibility and revenue.
- Negotiated vendor contracts for supplies and services, ensuring cost-effective procurement.
Auto Detail Manager
Frederick Chevrolet
Lebanon
2024.04 - 2024.11
- Supervised daily auto detailing operations, ensuring high-quality service for a leading Chevrolet dealership.
- Trained and mentored staff on effective detailing techniques and best practices.
- Managed inventory of cleaning supplies and equipment, maintaining seamless operations.
- Coordinated scheduling for team members, enhancing workflow efficiency and service delivery.
- Developed training materials to enhance employee skills and service quality.
Auto Detailer
Frederick Chevrolet
Lebanon
2024.01 - 2024.04
- Cleaned and polished vehicle interiors using specialized tools and products.
- Ensured quality standards through effective collaboration with team members.
- Guided customers on vehicle care techniques to enhance their maintenance knowledge.
- Trained new employees on vehicle detailing techniques to maintain service quality.
- Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
- Served clients with on-site detailing services at businesses and homes.
Auto Detailer
Savage L & B
Robesonia
2023.01 - 2024.01
- Cleaned and polished vehicle interiors using specialized tools and products.
- Inspected vehicles for damages before detailing process commenced.
- Managed time efficiently to detail multiple vehicles daily.
- Collaborated with team members to ensure quality standards were met.
- Maintained cleanliness of detailing workspace and equipment regularly.
- Educated customers on proper vehicle care techniques during service visits.
Operations Team Member
Dicks Sporting Goods
Sinking Spring
2022.10 - 2023.01
- Guided customers in product selection and addressed inquiries to enhance shopping experience.
- Ensured store organization and cleanliness standards to create a welcoming environment.
- Stocked merchandise on shelves and displays effectively.
- Operated point-of-sale systems for transactions.
- Coordinated with team members to streamline workflows and improve service delivery.
- Participated in inventory management and restocking processes.
Manager
YMCA Sinking Spring/Wolmesdorf Pool
Wolmesdorf
2020.05 - 2022.08
- Supervised daily operations of the community pool facility.
- Coordinated staff schedules and training sessions to enhance team readiness.
- Managed safety protocols and ensured compliance with health regulations.
- Developed and implemented recreational programs to engage diverse age groups.
- Organized special events to boost community engagement and participation.
- Oversaw maintenance of equipment and pool facilities for optimal performance.
- Maintained organized cash drawers and balanced at the end of shifts.
Education
High School Diploma -
Conrad Weiser High School
Robesonia2022-06
Some College (No Degree) - Sports Management
University of New England
Biddeford, MESkills
- Sales negotiation
- Customer relationship management
- Customer service
- Exceeds sales goals
- Brand promotion
- Network development
- Experience enhancement
- Inventory management
- Team leadership
Certification
Sales License (State of PA)
Timeline
Sales Representative
Frederick Chevrolet
2024.11 - Current
Auto Detail Manager
Frederick Chevrolet
2024.04 - 2024.11
Auto Detailer
Frederick Chevrolet
2024.01 - 2024.04
Auto Detailing Business Owner
Perfection Detailz
2023.01 - Current
Auto Detailer
Savage L & B
2023.01 - 2024.01
Operations Team Member
Dicks Sporting Goods
2022.10 - 2023.01
Manager
YMCA Sinking Spring/Wolmesdorf Pool
2020.05 - 2022.08
High School Diploma -
Conrad Weiser High School
Some College (No Degree) - Sports Management
University of New England