Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Perez

Birdsboro

Summary

secure entry-level [Job Title] position in [Type] environment. Ready to help team achieve company goals.

Overview

7
7
years of professional experience

Work History

Sales Associate

Walmart
Norristown
08.2022 - 02.2025
  • Assisted customers in selecting products and provided product knowledge.
  • Maintained inventory levels and organized merchandise displays effectively.
  • Processed customer transactions accurately using point-of-sale systems.
  • Collaborated with team members to enhance customer service experiences.
  • Trained new associates on sales techniques and store policies.
  • Resolved customer inquiries and complaints promptly and professionally.
  • Participated in promotional events to boost product visibility and sales.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Used technology resources to assist customers in locating and selecting items.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Prepared merchandise for purchase or rental.
  • Bagged or packaged purchases and wrapped gifts.
  • Placed special orders or called other stores to find desired items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Processed returns, exchanges, and refunds in accordance with company policies.

PORTER / MAINTENANCE TECH

Colombus Property Management
Philadelphia
02.2020 - 04.2021
  • Monitor building security and safety by performing such tasks as locking doors after work has been completed and checking electrical appliances to ensure that hazards are not created
  • Service and clean common areas and hallways
  • Ensure fire escape routes were cleaned and maintained up to code with daily evaluation of the area
  • Maintained the safety and cleanliness of buildings throughout the company in different sections of the city
  • Installed new locks, door handles and door closers.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Finalized work on building systems by completing basic carpentry and other finish work.
  • Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
  • Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
  • Inspected fire extinguisher equipment on state-mandated schedule.

SALES REPRESENTATIVE

Capitol Auto Auction
Philadelphia
10.2017 - 02.2021
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.

Education

High School Diploma -

Exeter Township Senior High School
Reading, PA
06.2010

Skills

  • Relationship Building
  • Piping Systems Maintenance
  • Perceptual speed
  • Manual Dexterity
  • Clear Communication
  • Facilities Painting and Repair
  • Hand and Power Tool Operation
  • Equipment Dismantling
  • Safety Monitoring and Compliance
  • Customer service
  • Inventory management
  • Point-of-sale systems
  • Product knowledge
  • Effective communication
  • Team collaboration
  • Problem solving
  • Time management
  • Teamwork and collaboration
  • Meeting deadlines
  • Order processing
  • Inventory tracking
  • Inventory control procedures

Timeline

Sales Associate

Walmart
08.2022 - 02.2025

PORTER / MAINTENANCE TECH

Colombus Property Management
02.2020 - 04.2021

SALES REPRESENTATIVE

Capitol Auto Auction
10.2017 - 02.2021

High School Diploma -

Exeter Township Senior High School

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Joshua Perez