Joshua Rasefske
Greensburg
Summary
Dynamic and dedicated team member with a proven track record at Chick-fil-A, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through effective problem-solving and teamwork, while maintaining a clean and organized environment. Committed to delivering exceptional experiences and cultivating positive relationships with guests.
Overview
3
3
years of professional experience
Work History
Team Member
Chick-fil-A
05.2025 - Current
- Delivering exceptional customer
- Operating cash register efficiently, handling transactions
- Maintaining cleanliness of dining room area, contributing to a welcoming atmosphere for guests.
- Enhancing customer satisfaction by providing efficient and friendly service during busy meal times by delivering 2nd mile service
- Arriving to work in uniform and presentable in appearance to meet standards
- Greeting guests pleasantly and answered menu questions
- Demonstrating exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved
- Cultivated warm relationships with regulars
Team Member
Mc Donald's
01.2023 - 09.2024
- Assisted customers with menu inquiries and food selections
- Maintained cleanliness and organization of work areas
- Operated cash register, processing transactions accurately and efficiently for purchases
- Stocked shelves and organized displays, contributing to an clean/organized envoirment
- Reduced wait times for customers by implementing more efficient ways of serving
Education
No Degree - College Prep
Greater Latrobe High School
Latrobe, PA06-2029
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Following instructions
- Cleaning
- Cash handling
- Leadership qualities
- Computer skills
- Organizing work stations
- Goal setting and achievement
- Product knowledge
- Complaint resolution
Languages
English
Native or Bilingual
German
Limited Working
Spanish
Elementary
Interests
- Music
- Medicine
- Traveling
- Volunteering
- Baking
- Gardening
- Community Cleanup
- Cooking
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Timeline
Team Member
Chick-fil-A
05.2025 - Current
Team Member
Mc Donald's
01.2023 - 09.2024
No Degree - College Prep
Greater Latrobe High School