Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Joshua Rasefske

Greensburg

Summary

Dynamic and dedicated team member with a proven track record at Chick-fil-A, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through effective problem-solving and teamwork, while maintaining a clean and organized environment. Committed to delivering exceptional experiences and cultivating positive relationships with guests.

Overview

3
3
years of professional experience

Work History

Team Member

Chick-fil-A
05.2025 - Current
  • Delivering exceptional customer
  • Operating cash register efficiently, handling transactions
  • Maintaining cleanliness of dining room area, contributing to a welcoming atmosphere for guests.
  • Enhancing customer satisfaction by providing efficient and friendly service during busy meal times by delivering 2nd mile service
  • Arriving to work in uniform and presentable in appearance to meet standards
  • Greeting guests pleasantly and answered menu questions
  • Demonstrating exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved
  • Cultivated warm relationships with regulars

Team Member

Mc Donald's
01.2023 - 09.2024
  • Assisted customers with menu inquiries and food selections
  • Maintained cleanliness and organization of work areas
  • Operated cash register, processing transactions accurately and efficiently for purchases
  • Stocked shelves and organized displays, contributing to an clean/organized envoirment
  • Reduced wait times for customers by implementing more efficient ways of serving

Education

No Degree - College Prep

Greater Latrobe High School
Latrobe, PA
06-2029

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Following instructions
  • Cleaning
  • Cash handling
  • Leadership qualities
  • Computer skills
  • Organizing work stations
  • Goal setting and achievement
  • Product knowledge
  • Complaint resolution

Languages

English
Native or Bilingual
German
Limited Working
Spanish
Elementary

Interests

  • Music
  • Medicine
  • Traveling
  • Volunteering
  • Baking
  • Gardening
  • Community Cleanup
  • Cooking
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination


Timeline

Team Member

Chick-fil-A
05.2025 - Current

Team Member

Mc Donald's
01.2023 - 09.2024

No Degree - College Prep

Greater Latrobe High School
Joshua Rasefske