Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Joshua Riordan

Butler

Summary

Dynamic and dedicated professional with extensive experience at Giant Eagle, excelling in customer service and cash handling. Recognized for building strong customer relationships and enhancing satisfaction through efficient transactions. RAMP Certified, demonstrating integrity and professionalism while mentoring new staff and adapting to evolving technologies. Committed to delivering exceptional service and fostering repeat business.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier and Bagger

Giant Eagle
07.2023 - Current

At Giant Eagle I work as a cashier and a bagger. I am also RAMP Certified so i can sell alcohol. As a cashier I serve a lot of people during my shift. I operate a cash register and take peoples cards, checks, and cash. Also, I scan IDs so that people can buy their alcohol. As a bagger I help other cashiers and bag all of the groceries for them so the process can go quicker. I also get all of the carts from outside, I do the garbage, recycling, and clean. I always help a customer if they have a question about something. I help customers out to their car and put their groceries in their car if needed.

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

No Degree -

Portersville Christian School
343 E Portersville Rd, Portersville, PA 16051
05-2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Time management skills
  • Cash register operation
  • Order taking
  • Professionalism and courtesy

Accomplishments

  • Trained and mentored employees.

Certification

RAMP Certification

Languages

English
Full Professional

Timeline

Cashier and Bagger

Giant Eagle
07.2023 - Current

RAMP Certification

No Degree -

Portersville Christian School
Joshua Riordan