Joshua Riordan

At Giant Eagle I work as a cashier and a bagger. I am also RAMP Certified so i can sell alcohol. As a cashier I serve a lot of people during my shift. I operate a cash register and take peoples cards, checks, and cash. Also, I scan IDs so that people can buy their alcohol. As a bagger I help other cashiers and bag all of the groceries for them so the process can go quicker. I also get all of the carts from outside, I do the garbage, recycling, and clean. I always help a customer if they have a question about something. I help customers out to their car and put their groceries in their car if needed.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.