Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Roy

Fredericksburg

Summary

Dynamic Warehouse Manager with a proven track record at Bell & Evans, excelling in logistics optimization and team leadership. Achieved a significant increase in productivity through strategic planning and effective communication. Skilled in KPI development and team/customer relationship management, driving operational success and fostering cross-functional collaboration.

Overview

11
11
years of professional experience

Work History

Warehouse Manager

Bell & Evans
Fredericksburg
08.2021 - Current
  • Facilitated communication between departments to optimize logistics processes.
  • Implemented best practices for warehouse organization and layout improvement.
  • Managed daily warehouse operations and ensured efficient workflow.
  • Established and maintained good relations with customers, vendors, and transport companies.
  • Monitored staff performance, identified areas for improvement, and provided training as needed.
  • Communicated regularly with other departments regarding supply chain activities.
  • Developed strategies to optimize workflow processes in order to maximize productivity.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Conducted regular audits of warehouse operations to identify areas of improvement.

Senior Fleet Operations Manager

DRT Transportation LLC
Eagan
06.2018 - 07.2021
  • Led dispatch, planning, and customer service teams while delegating assignments to enhance operations and team morale.
  • Designed and managed KPIs to ensure consistency in growth and operational success.
  • Expanded fleet size by over 150% within 1.5 years, achieving an on-time performance rate exceeding 98%.
  • Oversaw driver payroll, dedicated account invoicing, and P&L for asset operations.
  • Identified growth obstacles and implemented improvements to boost safety, service, and revenue generation.
  • Created and managed multiple shop garages servicing a fleet of over 200 trucks.
  • Developed and enforced new safety and service standards, including tracking and transportation management systems.
  • Monitored fleet vehicle recordings to ensure compliance with operational, state, and federal regulations.

Regional Sales Account Manager

DRT Transportation LLC
Lebanon
01.2015 - 06.2018
  • Held weekly meetings with company owners to identify customer, operational, and revenue needs through our logistic/transport products.
  • Identified and pursued new business leads to expand customer base. Monitored weekly, monthly and quarterly revenue goals.
  • Worked with clients to find solutions according to specific needs and budgets and grew customer base through excellent service.
  • Increased gross profits annually by 45% avg 2015 - 2018 through daily drive for business opportunities and weekly customer contact.
  • Consistently surpassed regional sales goal of $500,000 a month by completing audits, resolving problems, educating customer / team members and completing action plans with operations team.
  • Implemented new onboarding and customer freight booking software to ensure a fast, reliable, confident product.

Education

Bachelor of Science - Politics / Logistical Communication

Juniata College
Huntingdon, PA
06-2009

Northern Lebanon Senior High School
Fredericksburg, PA

Skills

  • Team leadership and conflict resolution
  • Transportation logistics management
  • Warehouse management
  • Safety oversight
  • KPI and performance metrics development
  • Strategic planning and execution
  • Effective communication
  • Customer relationship management
  • Demand forecasting and supply chain optimization
  • Fleet management and coordination
  • Cross-functional team leadership
  • Integrity

Timeline

Warehouse Manager

Bell & Evans
08.2021 - Current

Senior Fleet Operations Manager

DRT Transportation LLC
06.2018 - 07.2021

Regional Sales Account Manager

DRT Transportation LLC
01.2015 - 06.2018

Bachelor of Science - Politics / Logistical Communication

Juniata College

Northern Lebanon Senior High School

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Joshua Roy