Josiah Oquendo
Bethlehem
Summary
Results-driven professional with expertise in project management and team leadership, consistently achieving high performance in challenging environments. Proven ability to enhance team dynamics and maintain high standards of excellence. Strong interpersonal skills combined with a proactive approach to problem-solving and goal attainment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Material Handler
Tesla
10.2022 - Current
- Enhanced workflow efficiency by mentoring junior material handlers on best practices.
- Communicated effectively between warehouse staff and management on handling processes.
- Coordinated outbound shipments with shipping department, ensuring documentation accuracy.
- Optimized material flow to support production schedules and reduce downtime.
- Contributed insights on process improvements during team meetings for operational efficiency.
- Guided proper handling techniques for fragile items as a subject matter expert.
Car Detailer
Rothrock Motor Sales
04.2022 - 10.2022
- Conducted thorough cleaning and detailing of vehicles using industry-standard tools and products.
- Ensured high-quality finishes through meticulous attention to detail during interior and exterior services.
- Trained new team members on effective vehicle detailing techniques and safety protocols.
- Collaborated with sales team to prepare vehicles for display, enhancing overall presentation quality.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Collaborated with team members to complete large-scale projects, including fleet vehicles, efficiently and effectively.
Car Detailer
Auto Reflections LLC
02.2022 - 10.2022
- Managed inventory of cleaning supplies, ensuring availability for seamless daily operations.
- Monitored customer feedback, addressing concerns promptly to improve service satisfaction levels.
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Provided exceptional customer service by addressing specific concerns or requests during the detailing process.
- Washed cars and trucks daily for auto dealership.
Detailer
Prestige Auto Appearance, LLC
08.2021 - 10.2021
- My role began in detailing and eventually expanded to managing the lot before transitioning into automotive photography for vehicles listed for sale. Throughout my time there, I primarily focused on detailing and producing high-quality photos for the company's inventory.
- Conducted thorough vehicle inspections to identify detailing needs and potential issues.
- Executed high-quality interior and exterior detailing services, enhancing vehicle appearance and customer satisfaction.
Education
Northampton Community College
08.2018
Skills
- Order Picking
- Verbal and written communication
- Time management
- Loading and unloading
- Warehouse coordination
- Attention to detail
- Teamwork and collaboration
- Ability to work under pressure
- Self-motivation
- Dealership experience
- Communication
- Workplace cleanliness
Certification
First Aid Certification
Timeline
Lead Material Handler
Tesla
10.2022 - Current
Car Detailer
Rothrock Motor Sales
04.2022 - 10.2022
Car Detailer
Auto Reflections LLC
02.2022 - 10.2022
Detailer
Prestige Auto Appearance, LLC
08.2021 - 10.2021
Northampton Community College