Josilynn Bergstein
Pittsburgh
Summary
Experienced with providing compassionate care and support to clients. Utilizes effective communication and empathy to enhance patient comfort and trust. Knowledge of managing daily living activities, medication administration, and patient safety protocols.
Experienced with creating unique and appealing cocktails tailored to customer preferences. Utilizes efficient workflow management to maintain smooth operations during peak hours. Knowledge of inventory control and managing supplies to ensure well-stocked bar.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Home Health Aide
UPMC
01.2020 - 10.2024
- Provided companionship and emotional support, engaging in meaningful conversations and activities to improve mental well-being.
- Utilized remote monitoring tools to track vital signs and report any abnormalities to healthcare professionals.
- Monitored and reported changes in patients' health conditions, collaborating with healthcare teams to adjust care plans.
- Performed wound care and dressing changes, following strict infection control protocols to promote healing.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
Server
Twin Peaks
06.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Bartender
Local Bar + Kitchen
01.2020 - 08.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Certification/license - Esthetician
North Hills Beauty Academy
Pittsburgh, PA04-2024
High School Diploma -
Allderdice High School
Pittsburgh, PA06-2020
Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Guest engagement
- Cash handling
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Engaging personality
- Responsible alcohol service
- Handling difficult customers
- Cash register operation
- Memory retention
Certification
- Chemical Peel Certification - Aesthetic Science Institute or similar accrediting bodies.
- Licensed Esthetician - [State] Board of Cosmetology.
- Permanent Makeup Artist Certification – Society of Permanent Cosmetic Professionals.
- Body Contouring and Sculpting Certificate – Accredited beauty schools or specialized training institutes.
- LED Light Therapy Certification – Professional organizations or equipment manufacturers.
Timeline
Server
Twin Peaks
06.2023 - 01.2024
Home Health Aide
UPMC
01.2020 - 10.2024
Bartender
Local Bar + Kitchen
01.2020 - 08.2023
- Chemical Peel Certification - Aesthetic Science Institute or similar accrediting bodies.
- Licensed Esthetician - [State] Board of Cosmetology.
- Permanent Makeup Artist Certification – Society of Permanent Cosmetic Professionals.
- Body Contouring and Sculpting Certificate – Accredited beauty schools or specialized training institutes.
- LED Light Therapy Certification – Professional organizations or equipment manufacturers.
Certification/license - Esthetician
North Hills Beauty Academy
High School Diploma -
Allderdice High School
Similar Profiles
JOSHUA MCCORMICKJOSHUA MCCORMICK
Perioperative Coordinator at UPMCPerioperative Coordinator at UPMC
Yahaira BosletYahaira Boslet
Medical Assistant at UPMCMedical Assistant at UPMC
Justin ChionchioJustin Chionchio
Security Officer at UPMCSecurity Officer at UPMC