Josimar Salas Ramirez
Sales
Lansdowne
Summary
Accomplished Senior Sales Associate with a proven track record at AutoZone, enhancing sales performance through expert negotiation and upselling strategies. Excelled in management and product knowledge, fostering significant client relationships and driving territory expansion. Demonstrated exceptional ability to mentor teams, leading to improved sales techniques and customer service excellence.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Senior Sales Associate
AutoZone
07.2024 - Current
- Trained junior sales associates on best practices in selling techniques, product knowledge, and relationship building.
- Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
- Optimized inventory management to ensure timely availability of products for customers, reducing stockouts and lost sales opportunities.
- Delivered exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships with clients.
- Utilized CRM tools to track customer interactions, follow up on leads, and manage the ongoing development of client relationships.
Retail Store Associate
Burlington
12.2023 - 07.2024
- Increased sales by providing exceptional customer service and product knowledge.
- Assisted with visual merchandising efforts throughout the store as needed, creating eye-catching displays that encouraged browsing behavior from shoppers.
- Resolved customer complaints professionally, demonstrating empathy while finding solutions that aligned with company policy yet satisfied the customer''s concerns.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Responded to customer inquiries regarding store policies and resolved their concerns effectively.
Esports Coach
RLMP
09.2022 - 05.2023
- Promoted sportsmanship, teamwork, and positive attitudes among athletes both on and off the field.
- Increased player skill levels with the implementation of targeted drills and practice sessions.
- Adapted coaching style based on individual learning preferences of athletes for more effective instruction leading better understanding key concepts techniques required optimal performance.
- Established partnerships with local businesses to secure sponsorship deals that supported the financial needs of the sports program while also benefiting community partners.
Education
High School Diploma -
Upper Darby Senior High School
Drexel Hill 05.2001 -
Skills
Territory expansion
Sales planning
Product knowledge
Management
Marketing
Negotiation expertise
Upselling strategies
Competitor analysis
Accomplishments
- Collaborated with team of 9 in the development of Shrink Loss Prevention
- Achieved 51.24% by completing WITTDJR with accuracy and efficiency.
- Resolved product issue through consumer testing.
Timeline
Senior Sales Associate
AutoZone
07.2024 - Current
Retail Store Associate
Burlington
12.2023 - 07.2024
Esports Coach
RLMP
09.2022 - 05.2023
High School Diploma -
Upper Darby Senior High School
05.2001 -
Similar Profiles
Jerod AllenJerod Allen
Retail Sales Associate at AutoZoneRetail Sales Associate at AutoZone
Ezra DixonEzra Dixon
Commercial Driver at AutoZoneCommercial Driver at AutoZone
Michelle CritelliMichelle Critelli
Commercial Sales Manager at AutoZoneCommercial Sales Manager at AutoZone