Josue Ventura
Norristown
Summary
Bilingual delivery professional skilled in efficient communication and teamwork. Successfully managed documentation and addressed customer concerns, contributing to enhanced service quality and compliance with company standards.
Overview
7
7
years of professional experience
Work History
Fedex Delivery Driver
Fifth Gear Enterprises
North Wales
06.2024 - Current
- Adapted to changing schedules and routes, demonstrating flexibility and problem-solving skills.
- Managed documentation for deliveries, ensuring accuracy and compliance with company standards.
- Executed precise route planning to enhance delivery efficiency and reduce transit times.
- Addressed customer inquiries and concerns promptly to foster positive relationships.
- Utilized delivery tracking systems to monitor package status and provide real-time updates.
- Maintained a clean and organized vehicle interior to uphold company image and safety standards.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Inspected vehicle and maintained gas, oil and water levels.
- Inspected packages for damage before delivery to minimize customer complaints.
Lot Porter
Airport Marina Honda
Los Angeles
10.2018 - 04.2022
- Coordinated vehicle deliveries to ensure timely service for customers.
- Maintained cleanliness of parking areas, enhancing overall dealership presentation.
- Assisted in inventory management by organizing and categorizing vehicles.
- Documented vehicle condition reports to aid in maintenance tracking.
- Supported sales staff by preparing vehicles for customer test drives.
- Implemented best practices for key management to improve security.
- Communicated effectively with sales staff about availability of certain models or colors.
- Loaded and unloaded new vehicle shipments onto trucks for delivery.
Education
High School Diploma -
Interboro High School
Prospect Park, PA06-2015
Skills
- Route planning
- Document management
- Customer service
- Problem solving
- Efficient communication
- Teamwork and collaboration
- Bilingual [English] and [Spanish]
Timeline
Fedex Delivery Driver
Fifth Gear Enterprises
06.2024 - Current
Lot Porter
Airport Marina Honda
10.2018 - 04.2022
High School Diploma -
Interboro High School