Joy C Watkins
Pittsburgh
Summary
Motivated and dependable professional seeking a security office position, strong background in maintaining safety, following procedures, monitoring, environments, and responding quickly to situations skilled in observation, communication teamwork customer service with a commitment to protecting people and property
Overview
18
18
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Certified nursing assistant
Clipboard nursing
Pittsburgh
12.2024 - Current
- Assisted patients with daily living activities and personal hygiene tasks.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained patient records accurately and updated information regularly.
Housekeeper
UPMC Presbyterian Shadyside
Pittsburgh
12.2025 - 07.2026
- Maintained cleanliness in patient rooms and common areas daily.
- Followed infection control procedures to ensure a safe environment.
- Utilized cleaning equipment and supplies efficiently for thorough sanitation.
- Collaborated with healthcare staff to meet cleanliness standards consistently.
- Trained new staff on proper cleaning techniques and safety protocols.
- Assisted with inventory management of cleaning supplies and equipment.
- Adapted cleaning schedules based on facility needs and patient flow.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Reported maintenance issues to ensure prompt resolution of concerns.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Changed bed linens and towels, tidied up rooms.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Maintained and organized cleaning supplies stock.
- Disinfected telephones, light switches and other frequently touched objects.
- Followed safety procedures when handling hazardous materials.
- Ensured that all health standards were met during cleaning operations.
Materials Management
Allegeheny Health Network
Pittsburgh
09.2022 - 04.2025
- Maintains inventory control, and ordering supplies. Responsible for handling, sorting, and delivering to all hospital floor units as assigned. Utilizes handheld devices to place orders for inventory replenishment.
- Handle small and large packages with care and precision.
- Learn new products and substitutes.
- Work with all departments in the facility.
- Wear proper PPE when entering the operating room and ICU units.
- Maintained inspected and organized work areas.
UNIT SITTER/Monitor
Loyal source
Pittsburgh
01.2015 - 01.2021
- Observing patients with various medical conditions, including Dementia, post-operative patients with high levels of aspiration risk, and suicidal/homicidal risk patients.
- My responsibilities include ensuring the safety of the patients is free from choking or aspiration, helping with feeding and activities of daily living, and ensuring the patient's skin integrity is intact.
- Collaborated with nurses and hospital team to monitor and communicate changes in patient conditions.
- Worked in medical units at Veterans Administration Hospital, providing patient care and support.
- Notified floor staff immediately about patients at risk of self-harm or harm to others.
HEROES HALL SITTER
Loyal source
Pittsburgh
01.2015 - 01.2021
- Monitor Heroes Hall making sure veterans and family members get their correct transportation.
- Assisted with wheelchair rounds to ensure timely transportation of patients.
- Cleaned used liters and wheelchairs promptly to maintain hygiene standards.
- Assisted at the desk by managing inbound and outbound calls for transportation and escort services.
- Comforts patients and families by offering support and encouragement; demonstrating caring and cultural sensitivity.
- Cleaned used liters and wheelchairs promptly.
- Updates job knowledge by participating in educational opportunities such as TMS.
- Enhances healthcare reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.
COMMERCIAL CLEANER
Central Maintenance & Services
Pittsburgh
07.2008 - 09.2017
- Clean, dust, and mop office floors by using a variety of equipment and supplies.
- Empty trash cans and make sure that all trash is properly disposed.
- Ensure that the office and staff kitchen and equipment are properly cleaned and maintained.
- Sanitize restrooms and ensure they are cleaned and replenish towels, soap, and toilet paper in restrooms regularly.
- Make sure offices are locked and the building is secure at the end of the shift.
UNIT SITTER/Monitor
Maxim Healthcare
Pittsburgh
04.2012 - 12.2014
- Observing patients with various medical conditions, including Dementia, post-operative patients with high levels of aspiration risk, and suicidal/homicidal risk patients.
- My responsibilities include ensuring the safety of the patients are free from choking or aspiration, helping with feeding and activities of daily living, and ensuring the patient's skin integrity is intact.
- Alerting the nurses of any changes in the patient's condition.
- I am assigned to the Veterans Administration Hospital and work medical Units.
HEROES HALL SITTER
Maxim Healthcare
Pittsburgh
04.2012 - 12.2014
- Monitor Heroes Hall making sure veterans and family members get their correct transportation.
- Escort patients to their appointments if they need assistance upon arrival using wheelchairs and moveable liters.
- Assisted staff during wheelchair rounds to ensure all patients were safely transported.
- Comforts patients and families by offering support and encouragement; demonstrating caring and cultural sensitivity.
- Maintains a safe, secure, and healthy work environment by following standards and procedures, complying with federal and state legal regulations, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) requirements.
- Updated job knowledge through participation in educational opportunities, enhancing service delivery.
- Improved healthcare organization reputation by accepting ownership of new requests.
HOUSEKEEPER
Crothall Healthcare
Pittsburgh
11.2008 - 01.2012
- Maintained cleanliness of hospital floors and surfaces using prescribed cleaning methods to ensure a safe environment.
- Dust, mop, and sweep patient's rooms, nurses', and surgical units, and administrative offices.
- Clean mirrors and windows along with polishing fittings and fixtures.
- Empty trash receptacles and ensure proper compaction of surgical waste according to hospital policies.
- Provided support in children's hospital environment.
Education
HIGH SCHOOL DIPLOMA -
LANGLEY HIGH SCHOOL
Pittsburgh, PA 09.1999 - 01.2004
Skills
- Clinical judgment
- Therapeutic communication
- Ability to empathize with patients
- Communication techniques
- Organizational skills
- Prioritization skills
- Data entry
- Proficient in Microsoft Word
- Outlook
- Web navigation
- Fast learner
- Skill development
- Skill implementation
- Reliable
- Responsible
Certification
- Code of Conduct, 1 ICE
- Clinical Compliance Training, MSS (2 ICE)
- Mandatory General Compliance Training-staffing, 2 ICE
- Privacy and HIPAA Training
Home Phone - Number
4125891183
Timeline
Housekeeper
UPMC Presbyterian Shadyside
12.2025 - 07.2026
Certified nursing assistant
Clipboard nursing
12.2024 - Current
Materials Management
Allegeheny Health Network
09.2022 - 04.2025
UNIT SITTER/Monitor
Loyal source
01.2015 - 01.2021
HEROES HALL SITTER
Loyal source
01.2015 - 01.2021
UNIT SITTER/Monitor
Maxim Healthcare
04.2012 - 12.2014
HEROES HALL SITTER
Maxim Healthcare
04.2012 - 12.2014
HOUSEKEEPER
Crothall Healthcare
11.2008 - 01.2012
COMMERCIAL CLEANER
Central Maintenance & Services
07.2008 - 09.2017
HIGH SCHOOL DIPLOMA -
LANGLEY HIGH SCHOOL
09.1999 - 01.2004