Joyeux (Joy) Christine Frank MA, LPC, NCC
Duncansville
Summary
Versatile professional with extensive experience in academic advising and program administration. Demonstrated success in developing interventions that enhance undergraduate academic performance. Expertise in building supportive relationships and guiding individuals toward goal achievement through effective communication and person-centered advising.
Overview
26
26
years of professional experience
Work History
Licensed Professional Counselor (part-time)
Applied Counseling and Consulting, LLC
Morgantown
08.2022 - Current
- Develop treatment plans with PA waiver autistic adult clients to identify desired counseling goals
- Provide individual counseling sessions to autistic adult clients
- Assist clients with identifying feelings and behaviors by asking open-ended questions
- Collaborate with interdisciplinary teams to ensure comprehensive client care
- Attended relevant trainings, seminars, and conferences related to mental health care
- Created an environment of trust that enabled clients to openly discuss their feelings and experiences
Program Specialist/Academic Advisor (full-time)
The Pennsylvania State University, Altoona College
Altoona
12.2000 - Current
- Provide academic consultation for degree, provisional and non-degree students
- Develop, implement, and administer new student orientation for over 1,000 students each year
- Address academic issues related to student success and make referrals to university departments
- Manage a program (The First Year Transition Program) for at-risk students
- Execute early intervention initiatives for at-risk student populations to enhance institutional retention rates
- Facilitate individual advising sessions to identify career paths and goals
- Dedicate significant time to students facing academic warning, providing essential coaching for improvement
Instructor of Bio-Behavioral Health (part-time)
Penn State Altoona College
Altoona
01.2009 - 05.2015
- Created and delivered engaging lesson plans for foundational course in principles of health psychology, accommodating 30-40 students per semester
- Involved students in online engagement and group project strategies
- Encouraged insightful classroom interactions aimed at strengthening students' critical thinking capabilities
Mobile Licensed Therapist (part-time)
Northwestern Human Services
Altoona
11.2001 - 11.2013
- Evaluated and engaged new clients weekly.
- Curated and organized relevant information and resources for clients to assist in overcoming mental and emotional challenges.
- Assisted clients navigating challenges of co-occurring disorders
- Evaluated and developed treatment plans along with weekly progress notes for each client within caseload.
- Connected clients with appropriate outside social service providers for assistance with psychiatric and personal matters.
- Pursued continuous education and training initiatives to advance professional skills.
- Established strong partnerships with other mental health professionals and relevant associations.
Instructor of First Year Seminar (part-time)
Penn State Altoona
Altoona
01.2001 - 08.2007
- Inspired new students to apply academic interests to real-world actions.
- Conveyed university resources and strategies to support smooth transitions to higher education.
- Facilitated engaging learning activities to promote discussion and actionable recommendations.
- Developed engaging lesson plans for diverse student groups.
Academic Outreach Counselor (full-time)
Mount Aloysius College
Cresson
08.2000 - 11.2000
- Assisted students in navigating academic resources and support services.
- Coordinated workshops on personal development and career readiness.
- Collaborated with faculty to identify at-risk students for intervention.
Education
Master of Arts - Community Counseling
Indiana University of Pennsylvania
Indiana, PA08-2000
Bachelor of Arts - Psychology
Pennsylvania State University
University Park12-1998
Minor - Human Development And Family Studies -
Pennsylvania State University
University Park, PA12-1998
Skills
- Academic advising expertise
- Curriculum development
- Program administration
- Workshop organization
- Supervision and leadership
- Student leadership development
- Effective communication
- Relationship building
- Problem solving
- Time management
- Flexible and adaptable
- Public speaking
- Proficient in software applications
- Interpersonal skills of
Empathy, kindness, and gratitude
Accomplishments
- SGA-Excellence in Academic Advising, 08/2012
- Advising Hat-titude Presentation – NACADA, National Conference of NACADA, Las Vegas, 05/2005
- Advising Hat-titude Presentation – NACADA Best of Mid-Atlantic Region 2 Conference Presentation, Virginia Beach, 05/2005
Timeline
Licensed Professional Counselor (part-time)
Applied Counseling and Consulting, LLC
08.2022 - Current
Instructor of Bio-Behavioral Health (part-time)
Penn State Altoona College
01.2009 - 05.2015
Mobile Licensed Therapist (part-time)
Northwestern Human Services
11.2001 - 11.2013
Instructor of First Year Seminar (part-time)
Penn State Altoona
01.2001 - 08.2007
Program Specialist/Academic Advisor (full-time)
The Pennsylvania State University, Altoona College
12.2000 - Current
Academic Outreach Counselor (full-time)
Mount Aloysius College
08.2000 - 11.2000
Master of Arts - Community Counseling
Indiana University of Pennsylvania
Bachelor of Arts - Psychology
Pennsylvania State University
Minor - Human Development And Family Studies -
Pennsylvania State University