Jslena Robertson
Lancaster
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Head Chef
Lancaster Early Education Center
05.2013 - Current
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Placed orders to restock items before supplies ran out.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Helped with answering phones & answering questions
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Hired, managed, and trained kitchen staff.
- Fostered a positive working environment by promoting teamwork and open communication among all kitchen staff members.
- Helped parents navigate the building
Line Worker
Cracker Barrel Restaurant
03.2013 - 05.2013
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Used equipment properly to avoid workplace hazards or injuries.
Line Cook
Olive Garden Restaurant
09.2012 - 04.2013
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Drive-Thru Cashier
Dunkin' Donuts
01.2010 - 09.2012
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
Cashier
Kmart, Sears Holding
04.2009 - 09.2010
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Associate of Arts - Baking & Pastry
YTI Career Institute
Lancaster, PA09-2011
Skills
- Food safety compliance
- Kitchen staff supervision
- Team leadership
- Seasonal menu planning
Certification
Servsafe Certification
Child and Adult Care Food Program(CACFP) Certificate
CACFP Child Nutrition Professional (CCNP)
CACFP Management Professional (CMP)
Timeline
Head Chef
Lancaster Early Education Center
05.2013 - Current
Line Worker
Cracker Barrel Restaurant
03.2013 - 05.2013
Line Cook
Olive Garden Restaurant
09.2012 - 04.2013
Drive-Thru Cashier
Dunkin' Donuts
01.2010 - 09.2012
Cashier
Kmart, Sears Holding
04.2009 - 09.2010
Associate of Arts - Baking & Pastry
YTI Career Institute
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