Juan Pablo Herrera Obediente
Panama City,Panama
Summary
International Studies graduate with a concentration in Peacekeeping, Security, and Human Rights. Strong understanding of global diplomacy and regional dynamics, particularly in Europe and the Middle East. Proficient in cross-cultural communication, policy analysis, and addressing complex international issues. Eager to contribute meaningfully to Panama by supporting its diplomatic initiatives and promoting collaboration between Panama and the international community.
Overview
7
7
years of professional experience
Work History
Enrollment Specialist
Debt Freedom Attorneys
06.2024 - Current
- Facilitated client enrollment by assessing eligibility and providing detailed guidance on debt relief programs tailored to individual financial situations.
- Maintained up-to-date knowledge of legal debt resolution strategies to ensure accurate communication and compliance with industry regulations.
- Supported clients through the enrollment process by collecting and verifying required documentation, addressing inquiries, and ensuring a seamless onboarding experience.
- Collaborated with legal teams to provide clients with comprehensive solutions, fostering trust and satisfaction.
- Consistently met enrollment goals through effective client engagement, organization, and attention to detail.
General Assistant
Ebisa Panama, S.A.
07.2023 - 10.2023
- Provided administrative and operational support in a fast-paced logistics hub for a luxury goods retailer, ensuring smooth daily operations.
- Assisted in inventory management, tracking shipments, and coordinating delivery schedules to maintain efficiency and accuracy.
- Supported team members by preparing documentation, processing orders, and resolving logistical issues in a timely manner.
- Maintained excellent attention to detail while handling high-value luxury goods, ensuring compliance with quality standards and security protocols.
- Contributed to optimizing workflows and improving overall logistics processes to enhance customer satisfaction.
General Merchandise Associate
Target
09.2022 - 12.2022
- Supported daily store operations by stocking, organizing, and maintaining merchandise across various departments to ensure a clean and appealing shopping environment.
- Assisted customers with product inquiries, locating items, and providing recommendations to enhance their shopping experience.
- Conducted inventory checks and replenished stock to maintain product availability and meet sales demands.
- Collaborated with team members to execute seasonal merchandising plans and promotional displays, aligning with company standards.
Fundraiser
One Voice Fundraising
04.2022 - 09.2022
- Designed and executed fundraising strategies to meet organizational goals, including events, donor outreach, and grant writing.
- Cultivated and managed relationships with individual donors, corporate sponsors, and community partners to secure ongoing support.
- Promoted One Voice Fundraising’s mission through marketing and outreach initiatives to increase awareness and engagement.
- Analyzed fundraising performance, generate progress reports, and identify opportunities for growth and improvement.
Sales Representative
ProLim Panama
07.2018 - 09.2021
- My role centered on engaging potential clients through virtual channels.
- I proactively reached out via phone, email, and virtual meetings, articulating the features and benefits of our cleaning solutions.
- Conducting virtual sales presentations, I effectively showcased our products and services, addressed queries, and closed sales.
Team Manager
University of Arkansas
08.2017 - 04.2019
- I ensured seamless operations by managing equipment, recording and editing match footage, and supporting coaches during practices and matches
- Coordinating out-of-state travel logistics, I facilitated a smooth experience for the team
- Effective communication, administrative tasks, and leadership were integral to my role, contributing to the team's positive environment
- My multifaceted responsibilities enhanced the team's efficiency and performance both on and off the court
Education
Bachelor of Arts - International And Global Studies
University of Arkansas
Fayetteville, Arkansas06-2021
Skills
- Peacekeeping
- Microsoft Suite
- Exceptional communication
- Reporting and analytics
- Policy analysis
- Intercultural communication
Languages
Spanish, English
Native language
Timeline
Enrollment Specialist
Debt Freedom Attorneys
06.2024 - Current
General Assistant
Ebisa Panama, S.A.
07.2023 - 10.2023
General Merchandise Associate
Target
09.2022 - 12.2022
Fundraiser
One Voice Fundraising
04.2022 - 09.2022
Sales Representative
ProLim Panama
07.2018 - 09.2021
Team Manager
University of Arkansas
08.2017 - 04.2019
Bachelor of Arts - International And Global Studies
University of Arkansas
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