Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Juhi Patel

63 Cortland Xing Palmyra

Summary

Motivated and adaptable Computer Science student seeking to grow in the field of Information Technology. Experienced in hands-on development, IT support, and real-world consulting projects. Excited to contribute to a forward-thinking tech team.

Overview

2
2
years of professional experience

Work History

Tasker

DHL Supply Chain
06.2023 - 08.2023
  • Investigated and resolved order discrepancies using Microsoft Excel, OMS, and internal tools
  • Assisted with backend data corrections related to customer name, address, or order ID
  • Communicated regularly with the Level 2 IT team to escalate technical issues
  • Maintained accurate order records, cleaned data entries, and improved data reliability
  • Provided basic IT support to warehouse staff and ensured smooth operation of tracking systems

SharePoint Intern

Penn State Health
04.2022 - 06.2022
  • Developed and maintained department-specific SharePoint sites to streamline internal communications
  • Assigned user roles and permissions, ensuring secure and appropriate access for various teams
  • Created reusable templates, document libraries, and customized lists for project management
  • Provided one-on-one support to employees, helping them maximize SharePoint functionality
  • Collaborated with IT and business stakeholders to gather requirements and deliver solutions

Operations Administrator

FedEx
03.2021 - 08.2021
  • Processed high-volume shipment records and validated order accuracy across platforms
  • Prepared weekly reports on package volumes, delays, and performance metrics for management
  • Helped implement tracking systems to improve delivery efficiency and reduce errors
  • Delivered quality assurance checks across linehaul and customer service operations
  • Handled data entry and document organization for customer orders and operational records

Education

Bachelor of Science - Computer Science & Mathematics

Pennsylvania State University
Harrisburg, PA
05-2025

Skills

  • C/C
  • Java
  • JavaScript
  • SQL
  • HTML
  • WordPress
  • Active Directory
  • MS Office
  • Eclipse
  • IntelliJ
  • NetBeans
  • Sublime
  • SharePoint
  • Azure
  • AWS

Accomplishments

    AuthFlow – Authentication Platform

  • Developed a secure login system with AWS, Azure, and Auth0
  • Integrated 2FA, Face ID, SMS, and chatbot via ChatGPT API
  • Enabled recovery via secure email (Amazon SES) and backup features

Timeline

Tasker

DHL Supply Chain
06.2023 - 08.2023

SharePoint Intern

Penn State Health
04.2022 - 06.2022

Operations Administrator

FedEx
03.2021 - 08.2021

Bachelor of Science - Computer Science & Mathematics

Pennsylvania State University

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Juhi Patel