- Getting involved in local advocacy groups to promote positive change in the community
- Volunteer Work
- Offering time and support to shelters for the homeless, women, and animals
- Passionate about balancing physical health with mental and emotional wellness
- Embracing outdoor adventures such as paddle boarding and skiing
Julia Neff
Undergraduate Business Major, Ohio University
Gibsonia,PA
Summary
Dynamic and dedicated individual, excelling in collaborative communication and customer service. Proven ability to enhance guest satisfaction through effective multitasking and relationship-building. Skilled in fostering positive interactions and creating engaging environments for all. Strong focus on teamwork and achieving results, ensuring reliability and adaptability to changing needs. Willingness to take on added responsibilities to meet team goals. Utilizes strong organizational skills and attention to detail in daily activities. Knowledge of fostering positive relationships.
Overview
4
4
years of professional experience
4
4
Certifications
1
1
Language
Work History
Childcare Assistant
Early Years Child Development Center Inc.
Gibsonia, PA
05.2025 - Current
- Supervised free play and other activities to keep children safe.
- Collaborated with other childcare professionals to continuously improve the quality of care provided to children.
- Established positive relationships with parent to collaboratively promote child's wellbeing.
- Promoted emotional well-being through empathetic communication and consistent support during challenging moments.
- Implemented creative learning strategies to engage children and promote their intellectual growth.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
Hostess
Pine Creek Public House
02.2023 - 06.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Promoted business loyalty by fostering positive customer relationships.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Restaurant Hostess
Shooters Golf
Wexford, PA
02.2022 - 06.2022
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Checked in with servers to confirm preparedness before seating customers.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Education
BBA - Business
Ohio University
Athens, OH 05.2001 -
Skills
Engaging interpersonal communication
Collaborative teamwork skills
Professional demeanor
Dependable performance
Responsive to new challenges
Proficient in managing multiple tasks
Detail-oriented approach
Effective organizational skills
Client-focused
Certification
PA Criminal
Interests
Timeline
Childcare Assistant
Early Years Child Development Center Inc.
05.2025 - Current
PA Criminal
04-2025
FBI FIngerprinting
04-2025
Child Abuse Clearance
04-2025
Mandated Reporter Training
04-2025
Hostess
Pine Creek Public House
02.2023 - 06.2023
Restaurant Hostess
Shooters Golf
02.2022 - 06.2022
BBA - Business
Ohio University
05.2001 -
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